Food and Beverage Room Service Specialist
2 weeks ago
As a vital member of our team, the Room Service Specialist is responsible for delivering exceptional food and beverage service to our guests in a professional and courteous manner.
Key Responsibilities:
- Prepare and deliver food and beverage orders to guest rooms and event spaces in a timely manner.
- Ensure that all service areas are clean, organized, and well-stocked.
- Set up and break down service areas for various events, maintaining high standards of cleanliness and presentation.
- Accurately take and record orders, ensuring guest satisfaction with each course served.
- Communicate effectively with kitchen staff regarding menu inquiries, special requests, and dietary restrictions.
- Maintain a friendly and approachable demeanor while interacting with guests, providing information and assistance as needed.
- Perform routine inventory checks to ensure adequate supplies are available for service.
- Assist in training new staff on room service procedures and standards.
- Adhere to all safety and hygiene protocols while handling food and beverage items.
- Demonstrate flexibility in work schedule to accommodate peak business periods.
Qualifications:
- Must possess a valid driver's license and be at least 21 years of age, or 20 years with two years of licensed driving experience.
- Prior experience in the food and beverage or hospitality industry is advantageous.
This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities. Responsibilities may evolve as needed.
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