Client Relations Consultant

2 weeks ago

Denver, Colorado, United States Ecolab Full time

Overview
The Brand Operations Services Unit within Ecolab's EcoSure division is in search of a Client Relations Consultant to enhance our team. This role presents a remarkable opportunity for individuals with a strong background in hospitality management to leverage their expertise in guiding discussions and providing strategic recommendations to clients regarding their business objectives.

Key Responsibilities
As a Client Relations Consultant, your primary duties will include:

  • Conducting comprehensive evaluations at client locations to assess their operational needs.
  • Preparing and presenting detailed reports of evaluation outcomes and strategic recommendations to senior client executives.
  • Facilitating training sessions for new personnel and ongoing training throughout the client engagement.
  • Participating in team meetings and conference calls to align with client project goals.
  • Traveling to client sites as necessary, which may involve overnight stays.
  • Building and maintaining strong relationships with client personnel through professional interactions and demonstrating industry knowledge.

What We Offer
Joining Ecolab means you will have the chance to tackle significant global challenges, assisting clients in achieving clean water, safe food, and healthy environments. You will also benefit from:

  • A supportive environment that values diverse perspectives and ideas.
  • A comprehensive benefits package that begins on your first day, including medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, and tuition reimbursement.

Qualifications
To be considered for this position, candidates should possess:

  • A High School Diploma or equivalent.
  • A minimum of two years of experience in hospitality management, hotel operations, customer service, or a related field.
  • Proficiency in current technology and software, including Android and Apple systems, as well as Microsoft Suite.
  • Experience in developing and leading training sessions for individuals and small groups.
  • A valid US driver's license with no restrictions and a valid passport or travel documentation.
  • Strong command of the English language, with excellent analytical and presentation skills.

Physical Requirements
Candidates must be able to:

  • Lift and carry up to 25 pounds.
  • Inspect client facilities, which may involve climbing and crawling in tight spaces.
  • Stand and walk for extended periods at client locations.
  • Travel as needed to various client sites.

Preferred Qualifications
While not mandatory, the following qualifications are advantageous:

  • A Bachelor's Degree in Hospitality Business, Hotel/Restaurant Management, Tourism, or a related field.
  • Experience in hospitality management or hotel operations management.
  • Training and facilitation experience tailored to diverse learning styles.

Compensation
The hourly compensation for this role ranges from $22.00 to $26.00, with eligibility for overtime. This range is based on a full-time schedule of 40 hours per week and may vary based on factors such as education, experience, and location.

Commitment to Diversity
Ecolab is dedicated to fostering a diverse and inclusive workplace. We believe that diverse teams lead to better outcomes and are committed to fair treatment for all associates and applicants.

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