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Immigrant Child Case Coordinator

2 months ago

Tampa, Florida, United States Lutheran Services Florida Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a dedicated Case Manager who is passionate about making a positive difference in the lives of vulnerable populations.

Candidate must be bilingual (English to Spanish).

Travel is required.

Role Overview:

The Case Manager plays a crucial role in delivering case management and supportive services to unaccompanied immigrant children who have been released from federal custody.

Key Responsibilities:
  • Conduct home visits and phone assessments to evaluate the safety and suitability of a child's placement with their caregiver (sponsor) while connecting them to community services to mitigate risk factors.
  • Provide ongoing case management focused on identifying and referring children to necessary services in areas such as placement, safety, education, health, mental health, legal/immigration matters, substance abuse, independent living, and enrichment activities.
  • Deliver crisis intervention services directly or facilitate connections to ensure the minor's safety and well-being during emergencies.
  • Maintain comprehensive documentation in accordance with LIRS policies and procedures.
  • Employ best practices in social work to conduct thorough assessments of the child's progress and the effectiveness of services provided.
  • Ensure consistent and timely communication with supervisors regarding any concerns related to the child's safety, stability, or well-being.
  • Engage in regular supervision and additional duties as assigned.
Qualifications:
  • Participation in all required organizational training sessions.
  • Attendance at departmental and program meetings to stay informed about policy changes and best practices.
  • Engagement in professional development training relevant to case management and documentation.
  • Willingness to travel for training, conferences, or to transport youth as needed.
  • Commitment to maintaining a safe and clean work environment.
  • Assistance to the Program Manager with internal audits and special projects.
Physical Requirements:
  • Ability to pass an FBI background check and a CA/N check for all states of residence in the past five years.
  • Willingness to travel to various counties as required, potentially up to 70% of the time.
  • Capability to sit and stand for extended periods while utilizing a telephone, computer, and other office equipment.
  • Adequate stamina to thrive in a fast-paced work environment.
Education:

Bachelor's degree in behavioral sciences, human services, or a related social services field.

Experience:
  • Prior experience in child welfare and/or case management is highly preferred.
  • A minimum of three years of experience working with refugee or immigrant children is ideal.
  • Cross-cultural or international experience is advantageous.
Skills:
  • Proficiency in computer applications, particularly Microsoft Windows (Word, Excel).
  • Possession of a valid state driver's license and eligibility to drive as required by program services.
  • Flexibility in work schedule to accommodate program needs.
  • Knowledge of community resources and the ability to connect families with necessary services.
  • Strong clinical and crisis intervention capabilities.
  • Excellent verbal and written communication skills.
  • Critical thinking and assessment skills.
  • Bilingual proficiency in English and Spanish is mandatory.
Principal Accountabilities:
  • Reports directly to the Program Manager.
  • Ability to work independently with minimal supervision.
  • Collaborative team player.
  • Achievement of monthly performance goals.
  • Timely and accurate submission of all required documentation.
  • Adherence to LSF personnel policies and procedures.
Why work for LSF?

LSF operates 60 programs throughout Florida, addressing a diverse range of community needs. Mission-driven staff members contribute to the LSF community while transforming the lives of those in need. Our employees also find opportunities for professional growth as they explore various interests within the organization.

Comprehensive benefits package includes:
  • Medical, Dental, and Vision coverage.
  • Teladoc (24/7 online access to healthcare professionals).
  • Employee Assistance Program (EAP).
  • Employer-paid life insurance (1X salary).
  • 13 paid holidays plus 1 floating holiday.
  • Generous PTO policy (starting at 16 working days per year).
  • 403(b) Retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement.
  • Tuition reimbursement.
Lutheran Services Florida is committed to diversity, equity, and inclusion in all business practices and is proud to be an equal opportunity employer.