Business Immigration Specialist

3 weeks ago

Tampa, Florida, United States Ogletree Deakins Full time
Job Title: Immigration Client Support Specialist

At Ogletree Deakins, we are seeking a highly skilled Immigration Client Support Specialist to join our team. This is an exciting opportunity to grow your career with one of the largest law firms in the United States.

About the Role:

The Immigration Client Support Specialist will work closely with attorneys, case managers/paralegals, data & reporting, and other team members to coordinate quality assurance for overall immigration programs. This includes reviewing caseload reports for paralegals and attorneys to ensure expected performance metrics are met for productivity and quality of work.

Key Responsibilities:
  • Lead ongoing training initiatives for team members and act as a team point of contact and knowledge resource to help answer questions and mentor junior team members.
  • Help with triage and support of resolution of client case-related issues, escalating to the attorney management team as necessary.
  • Review all reporting for the client(s) and drive client program improvement initiatives.
  • Communicate extensively with the corporate client management team, human resources, talent acquisition, managers, and foreign national employees regarding procedural and case processing updates and issues.
  • Provide timely updates to internal and external stakeholders, including ad hoc reports, project updates, or specific case updates.
  • Stay abreast of new immigration law regulatory, procedural and policy changes, and help keep the team updated with ongoing training.
Requirements:
  • Bachelor's degree or equivalent experience.
  • 8+ years of experience as a paralegal or in-house immigration specialist focused on high-volume business immigration.
  • Strong knowledge and skills related to nonimmigrant, immigrant, and PERM processes.
  • Strong training and mentoring skills.
  • High attention to detail and issue spotting.
  • Ability to ensure tasks are completed accurately and timely by others.
  • Strong project management skills.
  • Specific client experience is a plus.
  • MS Suite of products including Outlook, Excel, and PowerPoint. PowerBI and INSZoom a plus.
Benefits:

Ogletree Deakins offers a robust suite of benefits for our Staff, including Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance, Health Savings Account /Flexible Spending Accounts, Teladoc, Tuition Reimbursement, and an Employee Assistance Program.

About Ogletree Deakins:

Ogletree Deakins has one of the largest Business Immigration practices in the United States and provides a wide range of legal services for employers seeking temporary business visas and permanent residence on behalf of foreign national employees. We provide comprehensive immigration services to clients of all sizes, including numerous Fortune 500 companies. Our practice is designed to provide superior client service at competitive fixed fee rates.

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