Strategic Solutions Architect

4 weeks ago


San Francisco, California, United States OpenAI Full time

About the Role

We are seeking a seasoned Solutions Architect to partner with our customers and drive the adoption of Generative AI solutions. As a key member of our Solutions Architecture team, you will work closely with senior customer leaders to establish a GenAI strategy and identify high-value applications.

Key Responsibilities

  • Embed with strategic platform customers as the technical lead, serving as their trusted advisor to ideate and build novel applications on our API.
  • Work with senior customer stakeholders to identify the best applications of GenAI in their industry and build a comprehensive backlog to support their AI roadmap.
  • Accelerate customer time to value through building hands-on prototypes and delivering strategic guidance.
  • Forge and manage relationships with customers' leadership and stakeholders to ensure successful deployment and scale of their applications.
  • Contribute to our open-source developer and enterprise resources.
  • Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

Requirements

  • 8+ years of technical consulting experience, bridging technical teams and senior business stakeholders.
  • Effective and polished communication skills, with the ability to translate business and technical topics to all audiences.
  • Leadership experience in complex implementations of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
  • Industry experience in programming languages like Python or Javascript.
  • Ability to own problems end-to-end and pick up missing knowledge to get the job done.
  • Humble attitude, eagerness to help colleagues, and a desire to make the team succeed.
  • Effective, high-throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

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