Principal Solutions Architect

3 days ago

San Francisco, California, United States Airwallex Full time
About Airwallex

Airwallex is a unified payments and financial platform that empowers global businesses to manage their finances seamlessly. With a unique combination of proprietary infrastructure and software, we provide integrated solutions for business accounts, payments, spend management, and treasury.

Our team of over 1,500 innovators across 20+ offices worldwide is dedicated to building the global payments and financial platform of the future. Backed by world-leading investors, we're valued at US$5.6 billion and growing rapidly.

The Solutions Engineering Team

We partner with clients to realize their full potential through the adoption of Airwallex products that drive growth and success. Our team influences revenue growth across our entire product portfolio and collaborates with sales, strategy, product, and engineering teams to provide the best experience for our valued customers.

We work closely with commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients.

Job Summary

We're seeking a highly skilled Solutions Architect to join our Solutions Engineering team. As a key member of our team, you will work closely with commercial leaders, GMs, CTO, and product leaders to establish a win-strategy for our most strategic enterprise clients from a technical perspective.

This role is primarily focused on pre-sales discoveries and solutioning, with a strong emphasis on supporting GTM enablement efforts. Your critical thinking capability, expertise in payments, and executive engagement skills will be critical in helping our customers realize the full benefits of our technologies and leading us to successful implementation and go-lives.

Responsibilities
  • Drive thought leadership and build executive relationships with key business and technical stakeholders
  • Develop white paper / competitor studies / support 'how to win' strategy development with the enterprise commercial, strategy, and marketing teams
  • Own pre-sales activities for strategic customers from technical perspectives, owning RFP process and develop proof of concepts
  • Act as the voice of the customer to inform our product team on insights, trends, and opportunities across the markets
  • Oversee end-to-end implementation delivery for the strategic accounts with support from solutions engineers
Requirements
  • Bachelor's degree in a STEM discipline, with strong academic achievements
  • At least 12 years of experience working in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise or payments company
  • Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
  • Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
  • Strong problem-solving mindset, comfortable working with customers, partners, and the Airwallex Engineering team to develop new products and solutions
What We Offer

We offer a competitive compensation package, including a base salary of $192.3K - $290K, equity, and bonus opportunities. Our benefits package includes medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, and well-being benefits. US-based employees also receive 20 paid days of vacation and 12 paid days of company holidays in a calendar year.

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