Retail Sales Leader
1 day ago
We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark Corporate owned Gold Crown store in The Gardens Shopping Center in Palm Beach Gardens, FL.
Key Responsibilities- Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
- Model and coach selling skills, as well as share product knowledge to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
- Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
- Lead staff when the Store Manager is not available and provide feedback along the way.
- Communicate daily priorities, goals, and business information, ensuring a dynamic, fun, and supportive team environment.
- Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, and seamless retail.
- At least 18 years of age.
- One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
- Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
- Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
- Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
- High school diploma or equivalent.
- Two or more years of previous experience in (specialty) retail, sales, or customer service.
- Strong customer-focused engagement and consultative selling skills.
- Ability to communicate effectively with customers and employees.
- Proficiency and comfort using a computer and other technology.
Hallmark is an iconic consumer brand that helps people connect and care for one another. We are committed to diversity and inclusion, and we strive to create a workplace that reflects the diversity of our customers and communities. We offer a range of benefits and perks, including a 40% shopping discount on merchandise purchased in a CSG store, as well as a variety of local and national discounts made available by PerkSpot.
We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to diversity and inclusion.
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