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Assistant Sales Leader in Retail
2 months ago
Join The Auto Club Group
Position Overview:
The Auto Club Group is looking for a dedicated Assistant Retail Sales Leader to enhance sales and service performance across all product lines within the designated area. This role is pivotal in attracting new clientele with competitive offerings while ensuring member retention for our extensive member base.
Key Responsibilities:
- Formulate strategies to manage daily operations effectively.
- Assist in crafting, executing, and evaluating annual operational strategies and growth plans.
- Oversee the achievement of agency, product, revenue, and service objectives by mentoring and developing branch personnel.
- Analyze local market trends and implement business strategies to strengthen relationships with existing and prospective customers.
- Support the Retail Sales Leader in managing staffing levels and ensuring optimal resource allocation.
- Maintain comprehensive knowledge of company policies and procedures across all business lines.
- Engage in the Field Leadership Development Program, completing all required training within the specified timeframe.
- Foster collaboration with business partners from various sectors to enhance product and service knowledge.
- Ensure a thorough understanding of branch operations, including cash management and facility management.
- Stay informed about regulatory changes impacting sales and service.
- Collaborate with Human Resources to onboard new sales agents and service representatives.
- Conduct site visits to support agents and address training and operational needs.
- Provide insights on insurance or travel products/services and operational support.
- Guide agents on compensation, bonuses, and sales excellence, while identifying cross-selling opportunities.
- Ensure compliance with established processes and procedures among agents and locations.
- Communicate performance issues to the Retail Sales Leader for appropriate action.
- Coordinate various operational activities, including audits and inspections.
- Stay updated on community trends and competitive landscapes to support promotional campaigns.
- Initiate and manage projects as assigned, providing regular updates to management.
Work Environment:
- Service members in-person at branch locations.
- Travel may be required, with exposure to various conditions.
- Flexibility to work irregular hours may be necessary.
Compensation and Benefits:
We offer a competitive salary range and a comprehensive benefits package, including:
- Medical, dental, and vision coverage.
- 401k matching.
- Paid parental leave and adoption assistance.
- Generous Paid Time Off (PTO) and holidays.
- Tuition assistance and professional development opportunities.
- AAA Membership and various discounts.
Candidate Qualifications:
- Valid driver's license with a satisfactory driving record.
- Ability to obtain necessary state insurance licenses.
- High School Diploma or equivalent.
- Minimum of two years of experience in a relevant field.
Join us at The Auto Club Group, where we value diversity and are committed to creating an inclusive environment for all employees.