Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members, addressing their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Respond to member inquiries and resolve issues in a prompt and professional manner
- Provide accurate and timely information to members regarding our products and services
- Document all customer interactions and maintain accurate records
- Collaborate with team members to achieve sales and service goals
Requirements:
- High school diploma or equivalent required; associate's degree in business or related field preferred
- Previous customer service experience, preferably in a call center environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity standards
About TEKsystems:
We are a leading provider of technology services and solutions, partnering with clients to drive business transformation and growth. Our team of experts is dedicated to delivering exceptional service and support to our clients and their customers.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}
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