Customer Service Representative

3 days ago


OH United States The Richwood Banking Company Full time
{"title": "Customer Service Representative", "content": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at The Richwood Banking Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both in the branch and at the drive-thru. Your primary goal will be to ensure that our customers receive the best possible banking experience, from evaluating their banking needs to opening and managing their accounts.

Key Responsibilities
  • Provide exceptional customer service to clients in the branch and at the drive-thru
  • Evaluate customers' banking needs and recommend the best banking solutions
  • Open and manage customer accounts, including deposits, withdrawals, and transactions
  • Assist customers with banking-related inquiries and issues
  • Work collaboratively with other team members to achieve sales and customer service goals
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a banking or financial services environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer service goals
  • Basic math skills and accuracy with handling cash and transactions
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan and employee assistance program
  • A fun and dynamic work environment with a team-oriented culture
", "lang_code": "en"}

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