Studio Experience Manager
7 days ago
**About Us**
Super-Moen, Inc. is a leading provider of innovative wellness solutions, dedicated to helping individuals achieve optimal physical and mental well-being. Our mission is to create a unique and personalized experience for each client, fostering a sense of community and connection.
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Studio Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our wellness services, and maintaining a high level of aesthetic throughout the studio.
**Key Responsibilities**
- Provide warm and welcoming service to clients, ensuring a positive experience from arrival to departure.
- Actively promote our wellness services and packages, tailoring recommendations to meet the unique needs and goals of each client.
- Assist with studio outreach initiatives and events, helping to build a strong community and drive business growth.
- Manage our POS/appointment software, ensuring seamless operations and efficient client flow.
- Maintain a high level of cleanliness and organization throughout the studio, including reception and restrooms.
**Requirements**
- One year of experience in a related field, such as fitness, wellness, or customer service.
- High School graduate or equivalent.
**Essential Skills**
- Strong customer service and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Sales and marketing expertise.
- Highly organized and able to multitask.
- Time management and prioritization skills.
**Competencies**
- People-oriented and passionate about wellness and recovery.
- Ability to manage multiple responsibilities and achieve results in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to maintain a high level of organization.
- Ability to multitask and work effectively in a team environment.
**Physical Requirements**
- Requires a wide range of physical activities, including sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching.
- Frequent repetitive movements.
- Requires close, distance, peripheral vision, and depth perception.
- Continuous exposure to moderate noise.
- Frequent walking and standing on hard surfaces.
- Frequent movement, lifting, or carrying of weight up to 50 pounds.
- Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners.
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