Technology Project Coordinator

2 weeks ago

Philadelphia, Pennsylvania, United States City of Philadelphia Full time
Company Overview

Philadelphia stands as a premier city that draws exceptional talent, making it an outstanding location for career development. With its vibrant arts culture and rich historical backdrop, Philadelphia offers numerous reasons to appreciate both living and working in this dynamic environment. The City of Philadelphia boasts a workforce exceeding 30,000 individuals across more than 1,000 diverse job categories, providing limitless opportunities to make a significant impact.
As an employer, the City of Philadelphia prioritizes values such as inclusion, integrity, innovation, empowerment, and diligence. We foster a lively work atmosphere, comprehensive healthcare benefits, and the necessary experience for professional growth and success. If you are eager to collaborate with a dedicated team committed to shaping the future of Philadelphia, consider joining us.

What We Provide:

• Impact - Your contributions here are meaningful to millions.

• Growth - As Philadelphia expands, why not expand with it?

• Diversity & Inclusion - Discover a career in an environment where everyone is valued.

• Benefits - Your well-being is our priority.

The Office of Innovation & Technology (OIT) serves as the central IT agency for the City of Philadelphia, led by the Chief Information Officer (CIO). OIT manages all significant information and communications technology initiatives for the city, enhancing the effectiveness of the IT infrastructure to ensure that services are advanced, optimized, and responsive to the needs of Philadelphia's businesses, residents, and visitors. OIT's responsibilities encompass identifying effective strategies for implementing new IT directions across city government, maximizing the value of the city's technology assets, ensuring data security, planning for continuity in the event of IT disruptions, and supporting accountable and efficient governance across all city departments, boards, commissions, and agencies.

Position Overview

The Information Technology Division within the Department of Public Health is tasked with the maintenance and enhancement of the Department's IT systems and infrastructure. This role collaborates with colleagues and management to identify and define challenges, issues, and opportunities aimed at improving efficiency and effectiveness through IT initiatives.

Reporting to the IT Solutions Manager for the Philadelphia Department of Public Health, this technical project management role will oversee a variety of IT projects while advancing the maturity of project management practices within Health IT. The Project Coordinator will manage technology-related initiatives, coordinate IT participation in larger projects, and provide business analysis and IT guidance to various groups within the Department.

Key Responsibilities

Business Analysis and Consultation
  • Engage with stakeholders in the Department to evaluate needs and develop project/solution specifications.
  • Collaborate with stakeholders and resources within the Department, OIT, and across the City to identify and recommend optimal solutions.
  • Assist in decisions regarding project development, whether in-house, via OIT, or through the City's procurement methods.
  • Ensure alignment with existing architectural and enterprise standards.
Communication and Collaboration
  • Facilitate Health IT's involvement in larger projects and programs.
  • Develop and implement communication strategies for technology changes and rollouts.
  • Proactively engage and coordinate with stakeholders, project participants, leadership, and affected clients through various communication channels.
  • Maintain strong, collegial relationships with colleagues, departmental officials, external consultants, and vendors.
  • Under the guidance of IT leadership, create project management tools and systems within Health IT, providing coaching and training on best practices.
Project Management
  • Prepare proposals including scope, requirements, costs, cost/benefit analyses, timelines, benefits, risks, business cases, and resource needs for feedback and approval.
  • Lead the planning and execution of assigned projects; develop project plans; define and manage project scope, goals, milestones, schedules, and deliverables; assemble and coordinate project teams; manage project budgets; define contract deliverables and achieve targeted outcomes.
  • Understand project objectives, technology components, and interactions with other systems and clients, as well as the roles of each team member.
  • Consult with clients, staff, and stakeholders to address issues; organize and participate in stakeholder meetings to identify needs and foster collaboration.
  • Work with staff and stakeholders to address deficiencies and monitor work to meet established goals and objectives.
  • Report on progress, concerns, emerging risks, or issues to leadership regarding IT operations and project work, escalating as necessary.
  • Ensure project requirements are met on time, with high quality, and within budget.
  • Create and maintain comprehensive project documentation and meeting notes as appropriate for the chosen project methodology.
  • Identify ongoing costs and resource needs for maintaining selected solutions, including comparative analysis of current costs where relevant.
Professional Development
  • Adhere to IT standards, policies, and procedures while collaborating with leadership to iteratively adapt these policies in line with current IT best practices.
  • Stay informed about the latest advancements in relevant technologies and project management methodologies.
Qualifications
  • A Bachelor's degree from an accredited institution; coursework in business, IT-related fields, public health, or a related field is preferred.
  • 2-4 years of experience in managing and coordinating projects and process changes, and/or performing business analysis.
  • Experience with diverse IT projects, software development, IT Change Management processes, and/or City of Philadelphia OIT practices is advantageous.
  • Any equivalent combination of education and experience deemed acceptable by the Department of Public Health and Human Resources.
  • PMP certification is highly desirable.
Additional Information

Salary Not to Exceed: $82,600

Important: To apply, candidates must provide a cover letter and a resume.

Work Setting: in-person (onsite)

Discover the Benefits of Joining the City of Philadelphia:

• Comprehensive health coverage for employees and their eligible dependents.

• Wellness program eligibility for discounted medical plans.

• Paid vacation, sick leave, and holidays.

• Generous retirement savings options.

• Student loan repayment assistance through the Public Service Loan Forgiveness program.

• Free public transportation on SEPTA for eligible employees.

• Tuition discounts and scholarships through partnerships with local colleges and universities.
Join the City of Philadelphia team today and take advantage of these exceptional benefits designed to enhance your financial well-being and personal growth.

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