Spanish-English Customer Service Agent

1 week ago


Buford, Georgia, United States DOMO Engineering Plastics US Full time
Customer Support Representative Overview

We are in search of a bi-lingual Customer Support Representative fluent in both English and Spanish to become a vital part of our team. The successful candidate will ideally have a background in a manufacturing setting and demonstrate outstanding communication abilities along with effective time management skills.

Key Responsibilities
  • Deliver exceptional service to customers through various communication channels including phone, email, and face-to-face interactions.
  • Process customer orders in accordance with established ISO procedures.
  • Assist clients with product-related inquiries and address any concerns or complaints promptly.
  • Maintain precise records of customer communications and transactions.
  • Work collaboratively with internal departments to ensure timely order fulfillment.
  • Engage with sales team members to align on customer expectations, pricing, and product samples.
  • Handle customer complaints regarding pricing, delivery timelines, product quality, and returns.
  • Coordinate with the accounting department for new account setups, credit limits, and credit holds.
Required Qualifications
  • Experience with ERP software and proficiency in Microsoft Excel.
  • Familiarity with SAP is advantageous.
  • Basic computer skills with a quick learning ability for new systems.
  • Prior experience in a manufacturing environment is preferred.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail is essential.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Maintain professionalism and composure in high-pressure situations.
  • Fluency in both English and Spanish is mandatory.
Core Competencies
  • Customer Service Excellence
  • Outstanding Communication Skills
  • Manufacturing Experience
  • Basic Computer Proficiency
  • Microsoft Excel Skills
Technologies Utilized
  • ERP Software
Compensation:

$19 - $21 per hour

  • Buford, Georgia, United States Path Engineering Full time

    Position Overview As a Bilingual Customer Service Representative, you will be instrumental in delivering outstanding support to our clients. Your responsibilities will include processing customer orders, addressing inquiries, and working closely with various internal departments to ensure a seamless experience. This position necessitates proficiency in both...


  • Buford, Georgia, United States DOMO Engineering Plastics US Full time

    Job DescriptionWe are seeking a highly skilled and bi-lingual Customer Service Representative to join our team at DOMO Engineering Plastics US. The ideal candidate will have experience in a manufacturing environment and possess excellent communication skills and time management.Key ResponsibilitiesProvide Exceptional Customer Service: Respond to customer...


  • Buford, Georgia, United States DOMO Engineering Plastics US Full time

    Job OverviewWe are looking for a dedicated Bilingual Customer Support Representative fluent in both English and Spanish to join our team. The successful candidate will have a background in a manufacturing setting and demonstrate strong communication abilities along with effective time management skills.Key ResponsibilitiesDeliver outstanding customer service...


  • Buford, Georgia, United States Path Engineering Full time

    Position Overview As a Bilingual Customer Service Representative, you will be responsible for delivering outstanding support to our clients, managing sales orders, addressing concerns, and working closely with various internal departments. This position requires proficiency in both English and Spanish. What We OfferA chance to thrive in a vibrant...


  • Buford, Georgia, United States Robert Williams - State Farm Agent Full time

    Job Description**Position Overview**Robert Williams - State Farm Agent is seeking a qualified professional to join their team as a Customer Service Representative. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and exceptional customer...


  • Buford, Georgia, United States Chris Robinson - State Farm Agent Full time

    Job OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesPaid time offComprehensive training and developmentPosition SummaryAre you a personable individual with a passion for customer service? If so, a career with an independent contractor agent for State Farm could be a perfect fit for you. State Farm agents operate independently,...


  • Buford, Georgia, United States Chris Robinson - State Farm Agent Full time

    Job OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesPaid time offComprehensive training and developmentPosition SummaryAre you a personable individual with a passion for customer service? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents operate independently, promoting...


  • Buford, Georgia, United States Path Engineering Full time

    Position Overview As a Bilingual Customer Support Specialist, you will play a vital role in delivering outstanding service to our clients. Your responsibilities will include processing sales orders, addressing customer inquiries, and working closely with various internal departments to ensure a seamless experience. Proficiency in both English and Spanish is...


  • Buford, Georgia, United States Chris Robinson - State Farm Agent Full time

    Job OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesPaid time offComprehensive training and developmentPosition Summary:Are you a personable individual with a passion for customer service? If so, a career with an independent contractor agent for State Farm could be the perfect fit for you. As an independent contractor, you will be...


  • Buford, Georgia, United States DOMO Engineering Plastics US Full time

    Customer Support Representative OverviewWe are in search of a bilingual Customer Support Representative fluent in both English and Spanish to become a vital part of our team. The ideal candidate will have a background in a manufacturing setting and demonstrate outstanding communication abilities along with effective time management skills.Key...


  • Buford, Georgia, United States DOMO Engineering Plastics US Full time

    Customer Support Representative OverviewWe are looking for a skilled bilingual Customer Support Representative fluent in both English and Spanish to become a vital part of our team. The successful candidate will ideally have a background in a manufacturing setting and demonstrate exceptional communication abilities along with effective time management...


  • Buford, Georgia, United States Jeanne White - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and goal-oriented individual to join our team as a Financial Services Representative. As a key member of our team, you will play a crucial role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesDevelop and implement sales...


  • Buford, Georgia, United States Groupe Dynamite Full time

    Position: Sales Associate (Part-Time)Job Category: Sales Operations & Loss PreventionOverview:Join a leading global fashion retailer known for its dynamic brands, Garage and Dynamite. Recognized as one of the top employers in Montreal and Canada for young professionals, we invite you to become a part of our vibrant team.Role Summary:The Sales Associate plays...


  • Buford, Georgia, United States Zaxby's Full time

    Zaxby's Restaurants is seeking enthusiastic individuals to join our team as Customer Service Associates. We provide competitive compensation, flexible work schedules, and straightforward training. Our goal is to ensure the best possible experience for our employees. We welcome Spanish speakers! As a Customer Service Associate, you will be the first point of...


  • Buford, Georgia, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at CarMax. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring that our customers have a positive experience at our dealership.Key ResponsibilitiesMeet and Greet Customers: Greet all service customers in a...


  • Buford, Georgia, United States Pep Boys Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide exceptional customer service and support to customers, both...


  • Buford, Georgia, United States AARON OVERHEAD DOORS Full time

    Customer Service RepresentativeAARON OVERHEAD DOORS is seeking a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving issues, and providing a positive experience.Your Key...


  • Buford, Georgia, United States STAFFING RESOURCES INC Full time

    Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at STAFFING RESOURCES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Provide excellent customer service to clients and customers via...


  • Buford, Georgia, United States Ted's Montana Grill Full time

    About Ted's Montana GrillWe're a premium restaurant chain that prides itself on being polished and professional, yet cool and approachable. Our cultural compass is the Big Sky Spirit, which guides our behavior and interactions with customers.Job SummaryWe're seeking a skilled Server/Bartender to join our team. As a key member of our hospitality team, you'll...


  • Buford, Georgia, United States Mall of Georgia Ford Full time

    Position OverviewThe Mall of Georgia Ford Service Department is seeking friendly and professional individuals for the role of Cashier / Receptionist. This position involves greeting customers, scheduling service appointments, and managing cashier responsibilities. We are looking for candidates who excel in customer satisfaction and possess a positive...