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Insurance Customer Service Professional

2 months ago

Buford, Georgia, United States Robert Williams - State Farm Agent Full time
Job Description

**Position Overview**

Robert Williams - State Farm Agent is seeking a qualified professional to join their team as a Customer Service Representative. We are looking for an energetic and motivated individual who is interested in helping our business grow through value-based conversations and exceptional customer service.

**Responsibilities**

  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Provide friendly and knowledgeable customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options, identifying their needs and providing personalized solutions.

**Benefits**

  • Competitive salary plus commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Opportunities for growth and advancement within the agency

**Requirements**

  • Proven track record of meeting sales goals/quotas
  • Excellent interpersonal and communication skills
  • Self-motivated and detail-oriented individual
  • Ability to work in a team environment and effectively relate to customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)