Current jobs related to Customer Service Representative - Buford, Georgia - CarMax

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm...

  • Customer Service Representative

    1 month ago

    Buford, Georgia, United States STAFFING RESOURCES INC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at STAFFING RESOURCES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States CVS Health Full time

    Customer Service RepresentativeCVS Health is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and online chat.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    4 weeks ago

    Buford, Georgia, United States Ultimate Staffing Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Ultimate Staffing. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to...

  • Customer Service Representative

    2 months ago

    Buford, Georgia, United States STAFFING RESOURCES INC Full time

    Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at STAFFING RESOURCES INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Provide excellent customer service to clients and customers via...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States AARON OVERHEAD DOORS Full time

    {"title": "Customer Service Representative", "description": "Join Our TeamAaron Overhead Doors is seeking a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.ResponsibilitiesProvide top-notch customer service...

  • Customer Service Representative

    1 month ago

    Buford, Georgia, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the Role:As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand,...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States Global Furniture Group Full time

    Job SummaryGlobal Furniture Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesRespond to customer inquiries via...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States Volvo Cars Mall of Georgia Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Volvo Cars Mall of Georgia. As a key member of our front desk team, you will be responsible for providing exceptional service to our customers, ensuring a positive and memorable experience for all visitors...

  • Customer Service Representative

    3 weeks ago

    Buford, Georgia, United States Jeanne White - State Farm Agent Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Buford, Georgia, United States Ultimate Staffing Full time

    Job Title: Call Center RepresentativeWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Ultimate Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States Global Furniture Group Full time

    Job Title: Customer Care RepresentativeWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Global Furniture Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States Jeanne White - State Farm Agent Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Buford, Georgia, United States Diverse Staffing Full time

    Job Position:Customer Service RepresentativeLocation:Buford, GAPay Rate:$16.00/hr.Shift:Monday-Friday, 8am-5pmJob Description:As a Customer Service Representative, you will be responsible for providing introductory information to new customers, ensuring customer satisfaction, and following up with clients to check on their purchases. You will also be...

  • Customer Service Representative

    7 days ago

    Buford, Georgia, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members and prospective members.Key ResponsibilitiesAnalyze and resolve problems and discrepancies related to member accounts and loansAssist...

  • Customer Service Representative

    7 days ago

    Buford, Georgia, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk-related...

  • Customer Service Representative

    4 weeks ago

    Buford, Georgia, United States FastSigns Full time

    Job Title: Customer Service Representative/Admin AssistantFastSigns is seeking a highly motivated and organized Customer Service Representative/Admin Assistant to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, administrative support, and sales assistance to our clients.Responsibilities:Provide...

  • Customer Service Representative

    7 days ago

    Buford, Georgia, United States STAFFING RESOURCES INC Full time

    We are seeking a sharp professional to join our team at STAFFING RESOURCES INC as a Customer Service Representative. This role requires excellent phone and computer experience, as well as the ability to multitask and work in a fast-paced call center environment. SAP experience is a significant advantage, but not a requirement. The ideal candidate will be...

  • Customer Service Representative

    2 weeks ago

    Buford, Georgia, United States CarMax Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at CarMax. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by acting as a liaison between the customer and retail technician or mechanical associate.Key Responsibilities:Meet and greet all service customers in...

  • Customer Service Representative

    4 weeks ago

    Buford, Georgia, United States STAFFING RESOURCES INC Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service professional to join our team at STAFFING RESOURCES INC. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling phone calls, and managing multiple tasks simultaneously.Key Responsibilities:Provide top-notch customer service...

Customer Service Representative

2 months ago

Buford, Georgia, United States CarMax Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at CarMax. As a Service Advisor, you will play a critical role in delivering exceptional customer service and ensuring that our customers have a positive experience at our dealership.

Key Responsibilities
  • Meet and Greet Customers: Greet all service customers in a friendly and professional manner, conveying exceptional customer service skills and empathy throughout the entire customer interaction.
  • Assist Service/Customer Operators: Assist Service/Customer Operators with incoming service calls when needed, ensuring that customers receive timely and accurate information about their vehicle's service needs.
  • Interview and Document Customer Concerns: Accurately interview and document customer concerns, ensuring that all relevant information is captured and communicated to the service team.
  • Establish Call Times and Update Customers: Establish specific call times with each customer to update them on the status of their vehicle and consistently meet those call time commitments.
  • Create Repair Orders and Route Work: Create repair orders and route work to technicians or mechanical associates, ensuring that all necessary information is included and that work is completed efficiently.
  • Obtain Estimates and Approvals: Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims, ensuring that customers are informed and up-to-date on the status of their claims.
  • Consult with Customers: Consult with customers regarding needed repairs, providing clear and concise explanations of the work required and the associated costs.
  • Review Repair Orders and Close Invoices: Review repair orders for work performed and accuracy of all labor, parts, and sublet documentation for billing, ensuring that all invoices are accurate and complete.
  • Collect Service Payments and Manage Cash: Collect service payments and manage cash, including receiving and counting money, ensuring that all financial transactions are accurate and secure.
Requirements
  • Exceptional Interpersonal and Communication Skills: Demonstrate exceptional interpersonal, communication, and customer service skills, with the ability to effectively interact with customers, associates, and other stakeholders.
  • Telephone Etiquette and Active Listening Skills: Demonstrate exceptional telephone etiquette and active listening skills, with the ability to effectively communicate with customers and resolve issues in a timely and professional manner.
  • Computer Skills: Possess intermediate computer skills, including spreadsheet knowledge, with the ability to effectively use software applications to manage customer information and perform administrative tasks.
  • Ability to Work in a Fast-Paced Environment: Demonstrate the ability to work in a fast-paced environment, with multiple priorities and deadlines, and to effectively manage time and resources to meet customer needs.
  • Flexibility and Adaptability: Demonstrate flexibility and adaptability, with the ability to adjust to changing circumstances and priorities, and to effectively communicate with customers and associates in a variety of situations.