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Customer Service Representative

2 months ago

Buford, Georgia, United States Ted's Montana Grill Full time
About Ted's Montana Grill

We're a premium restaurant chain that prides itself on being polished and professional, yet cool and approachable. Our cultural compass is the Big Sky Spirit, which guides our behavior and interactions with customers.

Job Summary

We're seeking a skilled Server/Bartender to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service, managing tables, and ensuring a seamless dining experience.

Key Responsibilities:
  • Take orders and serve food and beverages to customers in a timely and efficient manner
  • Manage tables, including seating, serving, and clearing
  • Provide exceptional customer service, responding to customer needs and concerns
  • Work collaboratively with the kitchen and other servers to ensure a smooth service
  • Maintain a clean and organized workspace, adhering to health and safety standards
Requirements:
  • Previous experience in a similar role, preferably in a high-volume restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks
  • Knowledge of food and beverage service, including menu knowledge and wine service
  • Availability to work flexible hours, including evenings, weekends, and holidays