Loan Operations Account Coordinator

2 weeks ago


Ada, Oklahoma, United States Vision Bank Full time

Position Overview:

Under the guidance of a Loan Operations Supervisor, the primary role of the Loan Operations Account Coordinator is to accurately enter and manage customer loan account details within the financial institution's system. This includes monitoring necessary documentation and reconciling related internal accounts while adhering to best practices for compliance, precision, thoroughness, promptness, and other essential quality metrics.

This job description is intended to provide a general overview of the responsibilities and tasks associated with this position. Duties and responsibilities may evolve over time with or without prior notice.

Key Responsibilities:

- Manage and release loan collateral holds on deposit accounts in accordance with loan agreements and release authorizations.
- Input new loans into the core system and ensure accurate balancing of disbursed and received funds.
- Facilitate review workflows for loan accounts.
- Process loan payments received through various channels.
- Maintain loan accounts as required.

- Conduct annual analysis of Escrow accounts.
- Verify the completeness and accuracy of the document database for loan accounts, which may be updated across all bank locations.
- Receive loan files and update the relevant workflow.
- Address routine inquiries from customers or other bank personnel in a professional and efficient manner.
- Adhere to critical deadlines and time constraints.
- Execute all necessary tasks to ensure smooth workflow and achievement of departmental objectives.



Required Skills and Competencies:

- Strong team player with a commitment to fostering a positive team atmosphere.
- Effective communication skills with both customers and colleagues.
- Excellent organizational abilities.
- Capability to manage multiple tasks simultaneously.
- Sensitivity to potential issues.
- Dedication to quality and adherence to the bank's core values.

- Ability to identify and report risks that may affect the bank's reputation, safety, security, or financial performance.

Educational Background and Experience:
- An associate degree is preferred.
- Relevant bookkeeping or banking experience may substitute for formal education.
- Proficiency in Microsoft Word and Excel is required.



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