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Client Relationship Manager

2 months ago

Massapequa Park, New York, United States Jobot Full time
About the Role:

We are a thriving organization in the Baking sector seeking a skilled Account Manager to enhance our sales efforts.

Company Overview:

As a family-owned establishment, we take pride in our heritage of creating authentic Italian sauces and specialty food items. Our commitment to high-quality ingredients is evident in every product, from traditional pasta sauces to innovative culinary creations. With a foundation rooted in Italian culinary traditions, we aim to deliver the essence of Italy to kitchens worldwide. Our dedication to quality and authenticity has established us as a trusted name among customers who appreciate flavor and excellence.

Why Consider This Opportunity?
  • Attractive bonus and commission structure
  • Opportunities for career advancement


Position Details:

We are looking for a motivated and experienced Account Manager to join our sales division. This pivotal role involves managing and expanding key client accounts within the baking industry. You will serve as the primary contact for your clients, ensuring their requirements are met while also exploring opportunities for cross-selling and up-selling. This full-time position offers a promising pathway for growth and development within our organization.

Key Responsibilities:

1. Oversee and expand a portfolio of essential client accounts in the baking sector.
2. Cultivate and sustain robust relationships with clients, gaining insights into their needs and challenges to provide effective solutions.
3. Identify cross-selling and up-selling opportunities, promoting our products and services to enhance revenue.
4. Formulate and execute effective sales strategies to drive growth and improve customer satisfaction.
5. Conduct regular sales forecasting, utilizing data and trends to make informed predictions about future sales.
6. Collaborate with the sales team and other departments to ensure a seamless customer experience.
7. Address customer complaints and inquiries, resolving issues promptly and professionally.
8. Stay informed about industry trends and competitor activities to refine sales strategies.

Qualifications:

1. At least 5 years of experience in account management, sales, or a related field.
2. Proven experience in the baking industry is crucial.
3. Demonstrated ability to cross-sell and up-sell, with a history of meeting or exceeding sales goals.
4. Strong sales forecasting abilities, using data and trends for informed decision-making.
5. Exceptional customer service skills, with the capability to build and maintain strong client relationships.
6. Excellent communication and negotiation skills.
7. Strong problem-solving abilities, with the capacity to handle customer complaints and resolve issues effectively.
8. A proactive and self-driven approach, capable of working independently and collaboratively.
9. A bachelor's degree in business, marketing, or a related discipline is preferred.

This position is an exciting opportunity for an experienced Account Manager who is dedicated to sales and customer service excellence. If you possess the skills and experience we seek, we encourage you to explore this opportunity further.