Quality Management Coordinator

2 weeks ago

Texarkana, Texas, United States Christus Health Full time

Overview:


In a High-Reliability Organization, the Quality Management Coordinator, under the guidance of the Director of Quality, is tasked with the coordination and acquisition of data from various source systems pertinent to clinical quality management, regulatory compliance, and performance enhancement metrics. This is achieved through a variety of methods including audits, tracers, chronologies, root cause analysis, and validation of rounding skills.


The Quality Management Coordinator offers specialized knowledge and support for Quality Management functions, which encompass data abstraction, aggregation, analysis, and medical record evaluation for quality assessment purposes.

This role requires the individual to showcase their proficiency in quality management and performance enhancement by coordinating and sustaining quality clinical initiatives aimed at bolstering performance improvement programs. The Coordinator will analyze and identify trends in data to uncover opportunities for enhancement and process optimization.

This position is expected to leverage clinical expertise and analytical capabilities to assist the Director of Quality Management and organizational leadership in executing quality improvement strategies and transformations, with a strong emphasis on enhancing quality outcomes and results.


Key Responsibilities:

  • Fulfill the expectations of the relevant OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Effectively communicate with diverse audiences.
  • Exhibit proficiency in computer applications including EXCEL, PowerPoint, MS Office, and flowcharting tools.
  • Possess knowledge of High-Reliability Principles and PDSA methodology.

Source:
NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains

  • Quality Leadership and Integration: Promote the organization's dedication to healthcare quality through collaboration, learning opportunities, and effective communication. Lead the integration of quality into the organizational framework to achieve strategic objectives.

Domain Level: Foundational.

  • Performance and Process Improvement: Employ performance and process improvement (PPI), project management, and change management techniques to support operational and clinical quality initiatives, enhance performance, and meet organizational goals.

Domain Level: Foundational.

  • Population Health and Care Transitions: Assess and enhance healthcare processes and care transitions to ensure efficient, effective, and safe care for defined populations.

Domain Level: Foundational.

  • Health Data and Analytics: Utilize the organization's analytical environment to facilitate data-driven decision-making and inform quality improvement initiatives.

Domain Level: Foundational.

  • Regulatory and Accreditation: Oversee organization-wide processes for evaluating, monitoring, and enhancing compliance with internal and external standards. Lead the organization's efforts in preparing for, participating in, and following up on regulatory, accreditation, and certification assessments.

Domain Level: Foundational.

  • Patient Safety: Foster a safe healthcare environment by advocating for safe practices, nurturing a just culture, and improving processes that identify, mitigate, or prevent harm.

Domain Level: Foundational.

  • Quality Review and Accountability: Direct activities that ensure compliance with organization-wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement.

Domain Level: Foundational.

  • Professional Engagement: Actively participate in the healthcare quality profession with a commitment to ethical practice, enhancing personal competence, and advancing the field.

Domain Level: Foundational.

Qualifications:
Education/Skills:
Graduate of an accredited nursing program or practical certificate program is required.

Experience:
Three years of experience in healthcare.
One year of experience in quality management is preferred.

Licenses, Registrations, or Certifications:
LVN/LPN or RN license is required.
CPHQ (Certified Professional in Healthcare Quality) is preferred.

Work Schedule:
TBD

Work Type:
Full Time

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