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Quality Management Coordinator

2 months ago

Texarkana, Texas, United States Christus Health Full time

Overview:

In a High-Reliability Organization, the Quality Management Coordinator, under the supervision of the Director of Quality, is tasked with the coordination and acquisition of data from various source systems pertinent to clinical quality management, regulatory compliance, and performance enhancement metrics. This role employs methods such as audits, tracers, chronologies, root cause analysis, and skill validation activities to ensure high standards are met. The Coordinator will provide expertise and support for Quality Management functions, which include data abstraction, aggregation, analysis, and medical record reviews aimed at quality assessment. This individual will showcase their proficiency in quality management and performance enhancement by overseeing and maintaining quality clinical initiatives that bolster performance improvement programs. The role also involves analyzing data trends to identify opportunities for process enhancement.

Key Responsibilities:


• Fulfill the expectations outlined in the OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

• Effectively communicate with diverse audiences.

• Demonstrate proficiency in computer applications, including EXCEL, PowerPoint, MS Office, and flowchart tools.

• Possess knowledge of High-Reliability Principles and PDSA methodology.

• Quality Leadership and Integration: Advance the organization's dedication to healthcare quality through collaboration, learning opportunities, and effective communication. Lead the integration of quality into the organizational framework to achieve set objectives. Domain Level: Foundational.

• Performance and Process Improvement: Utilize performance and process improvement (PPI), project management, and change management techniques to support operational and clinical quality initiatives, enhance performance, and achieve organizational goals. Domain Level: Foundational.

• Population Health and Care Transitions: Assess and enhance healthcare processes and care transitions to promote efficient, effective, and safe care for defined populations. Domain Level: Foundational.

• Health Data and Analytics: Leverage the organization's analytical capabilities to guide data-driven decision-making and inform quality improvement initiatives. Domain Level: Foundational.

• Regulatory and Accreditation: Direct organization-wide processes for evaluating, monitoring, and enhancing compliance with internal and external standards. Lead the organization's efforts in preparing for, participating in, and following up on regulatory, accreditation, and certification surveys and activities. Domain Level: Foundational.

• Patient Safety: Foster a safe healthcare environment by promoting safe practices, nurturing a just culture, and improving processes that identify, mitigate, or prevent harm. Domain Level: Foundational.

• Quality Review and Accountability: Oversee activities that ensure compliance with organization-wide voluntary, mandatory, and contractual requirements for data acquisition, analysis, reporting, and improvement. Domain Level: Foundational.

• Professional Engagement: Actively participate in the healthcare quality profession with a commitment to ethical practice, enhancing personal competence, and advancing the field. Domain Level: Foundational.

Qualifications:

Education/Skills

  • Graduate of an accredited nursing program or practical certificate program is required.

Experience

  • A minimum of three years of experience in healthcare.
  • One year of experience in quality management is preferred.

Licenses, Registrations, or Certifications

  • LVN/LPN or RN license is required.
  • CPHQ (Certified Professional in Healthcare Quality) is preferred.

Work Schedule:

TBD

Work Type:

Full Time

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