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Quality Management Coordinator

2 months ago


Texarkana, Texas, United States Christus Health Full time

Overview:

In a High-Reliability Organization, the Quality Management Coordinator, under the supervision of the Director of Quality, is tasked with the coordination and collection of data from various source systems related to clinical quality management, regulatory compliance, and performance enhancement metrics. This role employs techniques such as audits, tracers, chronologies, root cause analysis, and skill validation activities to ensure quality standards are met. The Coordinator offers expertise and support for Quality Management functions, including data abstraction, aggregation, analysis, and medical record evaluation for quality assessment. This individual will showcase their proficiency in quality management and performance enhancement by coordinating and sustaining quality clinical initiatives aimed at supporting performance improvement programs. The role involves analyzing data trends to identify opportunities for enhancement and process optimization. The Coordinator is expected to utilize clinical knowledge and analytical skills to assist the Director of Quality Management and leadership in executing quality improvement strategies focused on enhancing quality outcomes and results.

Key Responsibilities:


• Adhere to the relevant OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

• Effectively communicate with diverse audiences.

• Demonstrate proficiency in computer applications including EXCEL, PowerPoint, MS Office, and flowcharting tools.

• Possess knowledge of High-Reliability Principles and PDSA methodology.

Source: NAHQ Workforce Accelerator Competency Framework 2022: Eight Domains

• Quality Leadership and Integration - Foster the organization's dedication to healthcare quality through collaboration, learning opportunities, and effective communication. Lead the integration of quality into the organization's core through a coordinated framework to achieve organizational goals. Domain Level: Foundational.

• Performance and Process Improvement - Utilize performance and process improvement (PPI), project management, and change management techniques to support operational and clinical quality initiatives, enhance performance, and achieve organizational objectives. Domain Level: Foundational.

• Population Health and Care Transitions - Assess and enhance healthcare processes and care transitions to promote efficient, effective, and safe care for defined populations. Domain Level: Foundational.

• Health Data and Analytics - Leverage the organization's analytical capabilities to guide data-driven decision-making and inform quality improvement initiatives. Domain Level: Foundational.

• Regulatory and Accreditation - Oversee organization-wide processes for evaluating, monitoring, and enhancing compliance with internal and external standards. Lead the organization's efforts to prepare for, engage in, and follow up on regulatory, accreditation, and certification assessments and activities. Domain Level: Foundational.

• Patient Safety - Promote a safe healthcare environment by advocating for safe practices, fostering a just culture, and improving processes that identify, mitigate, or prevent harm. Domain Level: Foundational.

• Quality Review and Accountability - Direct activities that ensure compliance with organization-wide voluntary, mandatory, and contractual requirements for data collection, analysis, reporting, and improvement. Domain Level: Foundational.

• Professional Engagement - Actively participate in the healthcare quality profession with a commitment to ethical practice, enhancing personal competence, and advancing the field. Domain Level: Foundational.

Qualifications:

Education/Skills

  • Graduate of an accredited nursing program or practical certificate program is required.

Experience

  • A minimum of three years of experience in healthcare.
  • One year of experience in quality management is preferred.

Licenses, Registrations, or Certifications

  • Current LVN/LPN or RN license is required.
  • CPHQ (Certified Professional in Healthcare Quality) certification is preferred.

Work Schedule:

TBD

Work Type:

Full Time

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