Patient Engagement Specialist

1 week ago


Greensboro, North Carolina, United States Vision Source Full time
Position Overview
At Vision Source Eye Center of the Triad, we are looking for a committed individual to deliver outstanding service to our patients. We foster a nurturing atmosphere that encourages both personal and professional development. Our foundational principles include:
  • Integrity: Upholding Character, Honesty, and Ethics
  • Supportive Collaboration: Emphasizing Teamwork and Selflessness
  • Commitment to Quality: Focusing on Details, Patient Experience, and Efficient Processes
If these principles resonate with you, we encourage you to explore the opportunity to become part of our organization. After submitting your resume, please ensure to complete the necessary hiring questionnaire.

Key Responsibilities
- Facilitating Patient Communication and Engagement
- Managing Incoming and Outgoing Calls
- Coordinating Appointment Scheduling and Directing Patients to Suitable Services
- Overseeing Patient Check-In and Check-Out Procedures
- Verifying Insurance Information and Maintaining Patient Records
- Clarifying Coverage Details and Managing Patient Flow
- Processing Payments and Arranging Follow-Up Appointments
- Upholding Patient Confidentiality.

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