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Patient Engagement Specialist

2 months ago

Greensboro, North Carolina, United States Vision Source Full time
Position Overview
At Vision Source Eye Center of the Triad, we are looking for a committed individual to deliver outstanding service to our patients. We foster a nurturing atmosphere that encourages both personal and professional development. Our foundational principles include:
  • Integrity First: Character, Honesty, Ethics
  • Supportive Collaboration: Teamwork, Selflessness
  • Commitment to Quality: Attention to Detail, Patient Experience, Operational Processes
If these principles resonate with you, we encourage you to explore the opportunity to become part of our organization. After submitting your resume, please ensure to complete the hiring questionnaire.

Key Responsibilities
- Engage with patients effectively
- Handle incoming and outgoing calls
- Coordinate appointment scheduling and direct patients to the necessary services
- Oversee patient check-in and check-out procedures
- Confirm insurance details and maintain accurate patient records
- Clarify coverage options and manage patient flow
- Process payments and arrange follow-up appointments
- Uphold patient confidentiality at all times