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Patient Engagement Specialist

2 months ago

Greensboro, North Carolina, United States Vision Source Full time
Position Overview
At Vision Source Eye Center of the Triad, we are looking for a committed individual to deliver outstanding service to our patients. This role is essential in fostering a welcoming atmosphere that promotes both personal and professional development. Our guiding principles include:
  • Integrity First: Character, Honesty, Ethics
  • Supportive Collaboration: Team Work, Selflessness
  • Commitment to Quality: Attention to Detail, Patient Experience, Efficient Processes
If these principles resonate with you, we encourage you to explore this opportunity. After submitting your resume, please ensure to complete the hiring questionnaire.

Key Responsibilities
- Engage with patients through effective communication
- Handle incoming and outgoing calls
- Coordinate appointment scheduling and direct patients to the right services
- Oversee patient check-in and check-out procedures
- Confirm insurance details and maintain accurate patient records
- Clarify coverage options and manage patient flow
- Process payments and arrange follow-up appointments
- Uphold patient confidentiality at all times