Patient Services Representative

7 days ago


Atlanta, Georgia, United States SENTA Partners Full time

About the Role

Senta Partners is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our medical office.

Key Responsibilities

  • Update Patient Information
    • Verify and update patient information during each visit, including contact information, insurance, and medical history.
  • Assist with Forms and Payments
    • Help patients complete necessary forms, such as patient history, consent, and payment contracts.
    • Process cash and credit card payments for medical services rendered.
  • Handle Patient Inquiries and Complaints
    • Address patient questions, concerns, and complaints in a professional and courteous manner.
    • Direct inquiries to the appropriate medical staff member.

Requirements and Skills

  • Proven work experience as a Patient Services Representative or in a similar role.
  • Knowledge of medical terms and practices.
  • Professional demeanor and appearance.
  • Strong interpersonal and communication skills.
  • Attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Access).
  • High school diploma or equivalent preferred.


  • Atlanta, Georgia, United States WellStreet Full time

    WellStreet Urgent Care Patient Service Representative (Front Desk) - Dunwoody Dunwoody, GA - Full Time This posting is for a Patient Service Representative position at our Dunwoody Piedmont Urgent Care center located at 1575 Mount Vernon Road. $800 sign on bonus eligible for this position if starting before 12/31/21. This is a full time position...


  • Atlanta, Georgia, United States SENTA Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at SENTA Partners. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesVerify and Update Patient Information: Accurately verify and update patient...


  • Atlanta, Georgia, United States WellStreet Full time

    WellStreet Urgent Care Patient Service Representative - Front Desk, Chamblee Chamblee, GA - Full Time Exciting opportunity to be on the opening team at our new Chamblee clinic opening late December 2021 $800 sign on bonus eligible for this position if starting before 12/31/21. With our unique approach to patient-focused service and commitment to...


  • Atlanta, Georgia, United States United Digestive Full time

    Job SummaryUnited Digestive is seeking a highly skilled Patient Service Representative VI to join our team. As a key member of our patient access team, you will be responsible for advanced level scheduling for all patients, ensuring seamless coordination of medical appointments and procedures.Key ResponsibilitiesAnswer incoming calls in a timely and...


  • Atlanta, Georgia, United States HSIFIN Full time

    Job OverviewPosition SummaryThe role involves delivering exceptional customer service support to healthcare business offices throughout the revenue cycle process. Candidates must possess excellent communication abilities and manage a high volume of calls while efficiently navigating various systems.Work ScheduleMonday to Thursday: 8 AM - 5 PM; Friday: 8 AM -...


  • Atlanta, Georgia, United States SCP ENT & Allergy Services, LLC Full time

    Job Summary:The Customer Service Representative is a key member of our team at SCP ENT & Allergy Services, LLC, responsible for delivering exceptional customer service and patient communications. This role is ideal for individuals who are passionate about providing a positive experience for our patients and families.Key Responsibilities:Schedule patient...


  • Atlanta, Georgia, United States Benevis Full time

    3.0 Atlanta, GA Atlanta, GA Full-time Full-time $15 - $22 an hour $15 - $22 an hour 21 hours ago 21 hours ago 21 hours ago Overview:Lead Customer Services Representative - Call Center - Atlanta, GA Summary:Under the supervision of the Call Center Director, this person will perform Lead customer service functions to include working closely with Call Center...


  • Atlanta, Georgia, United States Morehouse School of Medicine Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Morehouse School of Medicine. As a key member of our clinical staff, you will be responsible for coordinating front office activities and ensuring a positive patient experience.Key ResponsibilitiesCoordinate patient scheduling, insurance...


  • Atlanta, Georgia, United States Emory Healthcare Full time

    Join Our Team at Emory HealthcareAbout UsWe are a leading healthcare organization that integrates science and caring to change the face of healthcare. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems.Our MissionWe are empowered to influence Patient Access, Patient, Healthcare,...


  • Atlanta, Georgia, United States Southeastern Rheumatology Alliance Full time

    Job OverviewSoutheastern Rheumatology Alliance is on the lookout for a committed and service-oriented Patient Services Representative to become a vital part of our healthcare team. This role is centered around delivering outstanding customer service to patients and their families, ensuring seamless interactions throughout their healthcare experiences.Key...


  • Atlanta, Georgia, United States Optum Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Patient Account Representative to join our team at Optum. As a key member of our collections team, you will play a critical role in ensuring that patients receive accurate and timely billing information, while also working to resolve any discrepancies or issues that may arise.Key...


  • Atlanta, Georgia, United States Optum Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Patient Account Representative to join our team at Optum. As a key member of our collections team, you will play a critical role in ensuring that patients receive accurate and timely billing information, while also working to resolve any discrepancies or issues that may arise.Key...


  • Atlanta, Georgia, United States Change Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative Level 2 to join our team at Change Healthcare. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the timely receipt of claims payments.Key ResponsibilitiesCommunicate effectively with patients and insurance companies...


  • Atlanta, Georgia, United States Stellantis Financial Services US Full time

    Job SummaryWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Stellantis Financial Services US. As a Financial Services Representative, you will be responsible for negotiating with customers to resolve delinquent accounts and providing exceptional customer service.Key ResponsibilitiesDelinquent Account...


  • Atlanta, Georgia, United States MAXIMUS Consulting Services, Inc. Full time

    Job Description - Baggage Service Representative Classification: Exempt/Nonexempt Reports to: MGS General Manager JOB SUMMARY The Baggage Service Representative is responsible for managing claims related to delayed, damaged, or pilfered baggage, ensuring adherence to company policies and providing exceptional customer service. KEY RESPONSIBILITIES Assist...


  • Atlanta, Georgia, United States Change Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative Level 2 to join our team at Change Healthcare. As a key member of our healthcare operations team, you will be responsible for providing exceptional customer service and ensuring the timely receipt of claims payments.Key ResponsibilitiesCommunicate with patients and insurance companies...


  • Atlanta, Georgia, United States US Fertility, LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at US Fertility, LLC. As a key member of our staff, you will be responsible for providing exceptional patient care and service for fertility treatments.Key ResponsibilitiesMaintain patient accounts by obtaining, recording, and updating personal...


  • Atlanta, Georgia, United States ORTHOATLANTA, LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ORTHOATLANTA, LLC. The ideal candidate will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Answer multi-line switchboard calls and direct calls efficientlyGreet customers, answer...


  • Atlanta, Georgia, United States Randstad North America, Inc. Full time

    Handling incoming Requirements:1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plans . Good verbal and written communication skills. . Dependable and able Customer Service Representative, Customer Service, Representative, Retail, StaffingEstimated Salary: $20 to $28 per hour based...


  • Atlanta, Georgia, United States SENTA Partners Full time

    Patient Information Management:Healthcare Customer Service Representatives are responsible for verifying and updating patient records during each visit.This encompasses details such as contact information, insurance coverage, and medical history.Form Assistance and Payment Processing:These representatives assist patients in completing essential documentation...