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Financial Services Representative
2 months ago
We are seeking a highly skilled and motivated Financial Services Representative to join our team at Stellantis Financial Services US. As a Financial Services Representative, you will be responsible for negotiating with customers to resolve delinquent accounts and providing exceptional customer service.
Key Responsibilities- Delinquent Account Resolution: Negotiate with customers to resolve delinquent accounts and bring them up to date.
- Customer Service: Provide exceptional customer service to customers via phone and in person.
- Account Management: Manage customer accounts and provide solutions to resolve financial issues.
- Communication: Communicate effectively with customers, colleagues, and management to resolve issues and meet goals.
- Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
- High School Diploma/GED: A high school diploma or equivalent is required.
- Computer Skills: Proficient in MS Excel and MS Word software and keyboard skills.
- Communication Skills: Excellent communication and interpersonal skills.
- Problem-Solving Skills: Ability to recognize problems and resolve or escalate as needed.
- Competitive Salary: A competitive salary and potential lucrative monthly bonus.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) Matching: A 401(k) matching program to help you save for your future.
