Claims Representative II
2 days ago
We are seeking a highly skilled Claims Representative II to join our team at Sentry. As a Claims Representative II, you will be responsible for investigating and resolving claims in a fair and timely manner, while providing exceptional customer service.
Key Responsibilities- Verify coverage and investigate claims by contacting all parties involved
- Document all decisions, correspondences, reports, and discussions
- Evaluate investigations to make decisions about claims
- Gain experience in determining liability and setting reserves
- Learn about determining if subrogation exists and taking steps necessary for recovery
- Bachelor's Degree or equivalent work experience
- 1+ years of related work experience
- Bodily Injury experience highly preferred
- Knowledge of insurance policies and coverage, claim payment procedures, and familiarity with medical terminology preferred
- Able to make sound decisions while using good judgment in evaluating claims
- Able to review and interpret complex and detailed documents such as contracts, medical reports, and insurance regulations
- Effective oral and written communication skills
- Able to maintain confidential information
- Personal computer and math skills beneficial
- Ability to pass the required coursework applicable to job duties
- Scheduled Hybrid work model with flexibility to work from home on Mondays and Fridays
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar-for-dollar match on the first eight percent, plus immediate vesting
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving
We take great pride in making Forbes' list of America's Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await
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