Social Services Support Specialist

2 weeks ago


Seattle, Washington, United States University of Washington Full time
Position Overview:

As a vital member of the University of Washington Medical Center's Social Work department, the Social Work Assistant plays a crucial role in enhancing patient care and facilitating effective discharge planning.

Work Schedule:
20 hours per week, in-person, with 10-hour weekend day shifts.

Key Responsibilities:

1. Collaborate closely with Social Workers (SW), Nurse Care Coordinators (NCCs), and other healthcare professionals to coordinate follow-up appointments after patient discharge.
2. Assist patients in navigating community resources and understanding their benefits.
3. Support the Social Work and Care Coordination department by aiding in the treatment and discharge planning processes.

Primary Duties:

- Respond promptly to referrals from SW/NCCs, keeping them updated on case progress and documenting all actions in the electronic medical record (EMR) as per departmental standards.
- Help identify and arrange necessary resources for families, including transportation, housing, financial assistance, and safety net programs.
- Maintain and update community resource information as required.
- Under the guidance of SW/NCCs, prepare necessary documentation to assist families in obtaining benefits, including copying, faxing, and mailing documents.
- Communicate effectively with staff, patients, and external resource personnel to fulfill responsibilities and foster productive working relationships.
- Adhere to departmental standards for documentation in the electronic health record.
- Demonstrate flexibility, organization, and the ability to work under time constraints.

Qualifications:

- Bachelor of Social Work or a Bachelor's Degree in the behavioral sciences with two years of experience as a Social Work Assistant I or equivalent experience.
- Alternatively, an Associate of Arts Degree in the behavioral sciences with four years of relevant work experience.
- Equivalent education or experience may substitute for minimum qualifications, except where legal requirements apply.

About the University of Washington Medical Center:

The University of Washington Medical Center is recognized for its commitment to compassionate patient care and pioneering medical advancements. Our campus is situated near a vibrant community with access to various amenities and public transit options.

Join us in our mission to improve the health of our community by providing exceptional care and support.

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