Program Manager, Loyalty and Rewards

3 weeks ago


Los Angeles, California, United States Xsolla Full time
About Xsolla

Xsolla is a global leader in video game commerce, dedicated to simplifying the complexities of global distribution, marketing, and monetization in the gaming industry. Our mission is to empower the gaming industry with our powerful suite of tools and services, supporting major gaming titles and partners worldwide.

Job Title: Program Manager, Loyalty and Rewards

We are seeking a seasoned Program Manager to lead our loyalty and rewards program, driving customer retention and brand loyalty. As a key member of our team, you will develop and implement a strategic vision for the program, aligning with our business objectives and enhancing the overall customer experience.

Responsibilities:
  • Develop a multi-faceted loyalty program that includes rewards, promotions, and exclusive perks to drive customer retention and brand loyalty
  • Establish and maintain strategic partnerships with loyalty program market leaders to unlock new regions for distribution
  • Manage budgets and financial expectations of the loyalty program
  • Collaborate with marketing, product, account, integration, and business development teams to drive the evolution of Xsolla's loyalty program
  • Work closely with data analytics teams to gather insights and refine the program based on customer behavior and preferences
Requirements:
  • Bachelor's degree in marketing, business, or a related field; Master's degree preferred
  • 10+ years of experience in loyalty programs
  • 5+ years of experience in partnership management
  • 5+ years experience as a people manager of a significant team size (~30+)
What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work with a global leader in the gaming industry
  • Collaborative and dynamic work environment


  • Los Angeles, California, United States Xsolla Full time

    Transform the Gaming Experience with Our Loyalty ProgramWe're seeking a seasoned Loyalty Program Manager to lead the development and implementation of a groundbreaking loyalty program tailored for the gaming community. As a key member of our team, you'll be responsible for crafting a strategic vision that aligns with our business objectives and enhances the...

  • Program Manager

    2 days ago


    Los Angeles, California, United States Aquent Full time

    Program Manager Job DescriptionWe are seeking a seasoned Program Manager to spearhead our loyalty initiatives. As a key member of our team, you will oversee the full project lifecycle, ensuring alignment with our business objectives.Key Responsibilities:Develop and implement comprehensive project plans that define scope, deliverables, timelines, and...


  • Los Angeles, California, United States Michael Page Full time

    Job Title: Retention and Loyalty Manager About the Role: We are seeking a talented Retention and Loyalty Manager to join our team at Michael Page. As a key member of our client's DTC beauty brand, you will be responsible for developing and implementing comprehensive retention and loyalty strategies to enhance customer lifetime value. Key...


  • Los Angeles, California, United States Rewards Network Full time

    Job DescriptionRewards Network is a leading provider of innovative financial and marketing services to restaurants. We are seeking a highly motivated and results-driven Outside Sales Account Executive to join our team in the LA Metro, CA area.About the Role:As an Outside Sales Account Executive, you will be responsible for driving business growth and revenue...

  • Sales Representative

    4 weeks ago


    Los Angeles, California, United States Rewards Network Full time

    Job Title: Outside Sales Account ExecutiveWe are seeking a highly motivated and results-driven Outside Sales Account Executive to join our team at Rewards Network. As a key member of our sales team, you will be responsible for driving business growth and revenue in the LA Metro, CA territory.About the RoleThe ideal candidate will have a proven track record...


  • Los Angeles, California, United States Rewards Network Full time

    Job Title: Outside Sales Account Executive - LA Metro, CAAbout the RoleRewards Network is seeking a highly motivated and results-driven Outside Sales Account Executive to join our team in the LA Metro, CA territory. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion in the region.Key...


  • Los Angeles, California, United States Snapchat Full time

    Job Title: Senior Product Manager for Total RewardsSnap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. We're looking for a Senior Product Manager to join our People Tech team and support Total Rewards.Key Responsibilities:Enhance processes and drive key initiatives in...

  • Program Director

    3 days ago


    Los Angeles, California, United States Aquent Full time

    Job Title: Program DirectorWe are seeking an experienced Program Director to spearhead our Platform Perks loyalty initiatives. As a key member of our team, you will be responsible for overseeing the full project lifecycle of loyalty initiatives, ensuring alignment with our business objectives.Key Responsibilities:Develop and implement comprehensive project...


  • Los Angeles, California, United States Tides Center Full time

    About the RoleThe Director of Total Rewards will be responsible for designing, implementing, and managing the benefits and rewards programs for Tides Center, supporting over 1200 employees across the United States. This role will work in partnership with the Talent Management team to inform the integrity of compensation, pay equity, and innovative...


  • Los Angeles, California, United States Tides Center Full time

    About the RoleThe Director of Total Rewards will be responsible for designing, implementing, and managing the benefits and rewards programs for Tides Center, supporting over 1200 employees across the United States. This role will work in partnership with the Talent Management team to inform the integrity of compensation, pay equity, and innovative...

  • Program Manager

    4 weeks ago


    Los Angeles, California, United States Monte Nido & Affiliates, LLC Full time

    Job Title: Program ManagerWe are seeking a highly skilled and experienced Program Manager to join our team at Monte Nido & Affiliates, LLC. As a Program Manager, you will be responsible for overseeing the daily operations of our facility, ensuring that all programs and services are delivered in accordance with our mission and values.Responsibilities:Manage...


  • Los Angeles, California, United States Sambazon Full time

    Job Title: Sr. Manager of Lifecycle MarketingWe are seeking a highly skilled Sr. Manager of Lifecycle Marketing to join our team at Sambazon. This role will be responsible for developing and executing marketing strategies that maximize consumer engagement, satisfaction, and revenue throughout the entire consumer journey.The ideal candidate will have a strong...


  • Los Angeles, California, United States Hornblower Cruises and Events Full time

    Regional Account Manager Job DescriptionWe are seeking a highly motivated and results-driven Regional Account Manager to join our team at Hornblower Cruises and Events. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base.Key Responsibilities:Develop and...


  • Los Angeles, California, United States arc After School and Experiential Education Full time

    Job Summaryarc After School and Experiential Education is seeking a highly organized and detail-oriented Enrichment Manager to join our programs team. The successful candidate will be responsible for providing clear and consistent marketing to parents and organization, collaborating with Communications Manager to ensure branding is streamlined and consistent...


  • Los Angeles, California, United States Centric Brands Full time

    Job SummaryCentric Brands is seeking a highly skilled Director, Customer Relationship Management to lead the development and execution of strategies to optimize customer communication, engagement, loyalty, and retention across a portfolio of brands.Key ResponsibilitiesLead the design, implementation, and optimization of CRM programs across various channels,...

  • Service Manager

    3 days ago


    Los Angeles, California, United States Smart and Final Full time

    Part-Time Service ManagerWe are seeking a highly skilled Part-Time Service Manager to join our team at Smart and Final. As a key member of our store operations team, you will be responsible for maintaining exceptional customer service standards and ensuring a seamless shopping experience for our customers.Key Responsibilities:Implement and manage the FAN...


  • Los Angeles, California, United States FASTENER DISTRIBUTION HOLDINGS LLC. Full time

    Job Title: Manager, Customer ProgramsAt FDH Aero, we are seeking a highly skilled and experienced Manager, Customer Programs to join our team. This role will play a critical part in driving sales and ensuring customer satisfaction.Key Responsibilities:Develop and maintain strong relationships with aerospace customers to understand their needs and provide...


  • Los Angeles, California, United States Ruggable Full time

    Job Title: Director of Total RewardsRuggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, with a strong track record of high, profitable growth. We pride ourselves on having a loyal customer base and a talented team of genuinely caring people who deliver results. Our mission is to empower our customers to live vibrantly...


  • Los Angeles, California, United States Ruggable Full time

    About RuggableRuggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, with a strong track record of high, profitable growth. We pride ourselves on having a loyal customer base and a talented team of genuinely caring people who deliver results. Our mission is to empower customers to live vibrantly with beautiful products...


  • Los Angeles, California, United States Ruggable Full time

    About RuggableRuggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, with a remarkable track record of high, profitable growth. We take pride in having an extremely loyal customer base and a talented team composed of genuinely caring individuals who drive results. We are venture-backed and own a patented washable rug...