Customer Service Representative

2 days ago


Ohio City, Ohio, United States Axelon Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Service Advisor. As a key member of our support center, you will be responsible for providing exceptional customer service, answering calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Provide accurate and timely responses to customer inquiries, ensuring a positive customer experience.
  • Manage incoming calls, utilizing strong communication and problem-solving skills to resolve customer issues.
  • Develop and maintain a thorough understanding of our products and services, including point of sale financing programs.
  • Collaborate with the team to achieve sales targets, goals, and quotas.
  • Record and document customer interactions, ensuring accurate and up-to-date customer profiles.
About Us:

Client Pay is a fintech business powered by a national bank, recognized as a leader in product innovation. We are committed to delivering exceptional customer service and building strong relationships with our merchants and customers.

We are open to flexible scheduling, with shifts ranging from 4 to 5 hours, 4 to 5 days a week, with start times after 1pm. We are looking for a long-term commitment, ideally until the end of the year, but will consider candidates available until October.



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