Customer Service Lead

2 days ago


Ohio City, Ohio, United States Circle K Stores, Inc. Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain accurate cash handling procedures.
  • Assist with visual merchandising, including stocking shelves, facing merchandise, and maintaining store displays.
  • Support the sales floor team, providing guidance and assistance as needed.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, fast-paced work environment.
  • Medical, vision, and dental insurance.
  • 401(k) plan with company match.


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