Customer Service Representative

3 days ago


Plain City, Ohio, United States Public Storage Full time

{"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

", "ul": [{"li": "Provide excellent customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner."}, {"li": "Promote our products and services to customers, answering their questions and addressing their concerns."}, {"li": "Work closely with our sales team to ensure seamless customer service and sales interactions."}, {"li": "Maintain accurate records of customer interactions, including complaints and feedback."}], "h2": "Responsibilities", "p": "As a Customer Service Representative, you will be responsible for the following tasks:", "ul": [{"li": "Assess customer storage needs and make recommendations for our products and services."}, {"li": "Conduct daily storage unit inspections to ensure inventory and availability."}, {"li": "Audit cash drawers and make bank deposits as needed."}, {"li": "Help customers with payments and make reminder and collection calls when required."}], "h2": "Requirements", "p": "To be successful in this role, you will need to have the following qualifications:", "ul": [{"li": "Experience in customer service or sales, preferably in a retail or restaurant environment."}, {"li": "Ability to work independently and as part of a team."}, {"li": "Excellent communication and problem-solving skills."}, {"li": "Ability to lift up to 35 pounds and walk in/around facilities for up to 50% of the workday."}], "h2": "What We Offer", "p": "As a Customer Service Representative at Public Storage, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. We offer:", "ul": [{"li": "Competitive hourly rate of $16.50."}, {"li": "Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)."}, {"li": "Opportunities for career growth and professional development."}, {"li": "A comprehensive benefits package, including medical, dental, vision, and 401k with match."}], "h2": "How to Apply", "p": "If you are a motivated and customer-focused individual who is looking for a new challenge, please apply now to join our team as a Customer Service Representative.

", "p": "Public Storage is an equal opportunity employer and welcomes applications from diverse candidates.

", "p": "We are committed to providing a safe and inclusive work environment for all employees.

"}



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