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Customer Service Representative

2 months ago

Ohio City, Ohio, United States Axelon Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our support center, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Answer and manage incoming calls from clients
  • Provide product information and resolve customer inquiries in a timely and professional manner
  • Memorize and recall answers quickly to ensure efficient customer service
  • Assess customer needs and provide the correct answer, path, or method for a positive customer experience
  • Learn and follow all customer service procedures and policies
  • Strive to meet and exceed personal and team targets, goals, and quotas

About Us:

Client Pay is a fintech business powered by a national bank. We are a leader in product innovation and are rapidly expanding our merchant relationships across industry verticals. Our team is dedicated to providing exceptional customer service and support to our clients.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.