Community Engagement Coordinator

2 weeks ago


New York, New York, United States Mattel Full time
Company Overview

INNOVATION IS OUR STRENGTH. At Mattel, we pride ourselves on creating not just toys, but engaging products and experiences that inspire and develop children through imaginative play. Our commitment to diversity ensures that every team member feels valued and empowered to contribute their unique perspectives.

Team Structure: The Community & Event Coordinator role is integral to the retail operations of American Girl in New York City. This full-time position encompasses 37.5 hours per week and includes benefits. Flexibility in scheduling is essential.

Position Overview:

The American Girl retail location in New York City is seeking a proactive individual for the Community & Event Coordinator role. This position focuses on attracting customers to enhance sales through engaging programs and events.

Key Responsibilities:
  • Oversee the planning, coordination, and communication for group gatherings, sales events, and store activities.
  • Organize visits from influencers, VIPs, and celebrities.
  • Establish partnerships with local businesses and hotels.
  • Identify and pursue community partnership opportunities.
  • Propose initiatives aimed at increasing revenue.
  • Collaborate with the store team to assign roles for events, ensuring effective communication and adequate training.
  • Handle all necessary documentation, including contracts.
  • Address and resolve customer inquiries and concerns.
Candidate Profile:

Desired Qualifications:
  • 1-3 years of experience in event coordination or related fields.
  • Strong verbal and written communication abilities.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Presentation and platform skills.
  • Exceptional customer service aptitude.
  • Availability to work on weekends and holidays is required.
The hourly compensation for this role is competitive and based on the candidate's qualifications and experience.

Additional Insights:

If you feel that you meet some of the qualifications but not all, we encourage you to apply. At Mattel, we are committed to fostering a diverse and inclusive workplace.

Work Environment:

As a subsidiary of Mattel, American Girl is dedicated to empowering children to embrace the joy of childhood. Our core values include:
  • Collaboration: We believe in teamwork and shared goals, recognizing that collective efforts yield the best outcomes.
  • Innovation: We continuously seek new ways to enhance our products and experiences, valuing fresh ideas and initiatives.
  • Execution: We are committed to excellence and accountability, empowering our team to achieve outstanding results.
About Us:

American Girl is a premium brand and a wholly-owned subsidiary of Mattel, Inc., a leading global toy company. We create innovative products and experiences that engage and inspire children. Our portfolio includes iconic brands and franchises, and we operate in numerous locations worldwide. Since our inception, we have been dedicated to empowering children to explore their potential.

Mattel is proud to be recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators.

We are an Equal Opportunity Employer, welcoming diverse candidates to bring their authentic selves to our team.

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