Community Engagement Coordinator

2 weeks ago

New York, New York, United States John Jay College Institute for Justice and Opportunity Full time

Position Overview:

The Community Engagement Coordinator at the John Jay College Institute for Justice and Opportunity plays a vital role in fostering connections with individuals from various backgrounds, particularly those involved in the criminal justice system. This position is crucial for guiding new participants through the orientation process for various educational programs.

Key Responsibilities:

  • Outreach and Engagement: Conduct multiple virtual and in-person information sessions each month, engaging with community partners and stakeholders.
  • Relationship Building: Develop and maintain partnerships with referral sources, including civic organizations and community leaders, to enhance outreach efforts.
  • Content Development: Collaborate with the program services team to create engaging content for various communication channels, ensuring effective outreach to potential participants.

Case Management:

  • Provide trauma-informed support to participants, ensuring they receive the necessary resources and guidance throughout their journey.
  • Maintain detailed records of interactions and support services provided, contributing to the overall improvement of program delivery.

Event Participation:

  • Attend community events and resource fairs to broaden outreach and document interactions with potential candidates.
  • Facilitate orientations tailored to the diverse needs of prospective students, ensuring an inclusive approach.

Documentation and Reporting:

  • Ensure accurate and timely documentation of outreach activities and participant interactions in the organization's database.
  • Utilize feedback to refine outreach strategies and improve service delivery.

Professional Development:

  • Engage in continuous learning to stay updated on best practices in outreach and trauma-informed care.
  • Participate in organizational events and contribute to a collaborative team environment.

Qualifications:

  • High School Diploma or equivalent; Associate degree preferred.
  • A minimum of two years of experience in community outreach or related fields.
  • Strong public speaking and communication skills, with the ability to engage diverse audiences.
  • Proficiency in Microsoft Office and data tracking tools.

This role is designed to meet the unique needs of a diverse participant base through culturally competent outreach and engagement strategies, ensuring accessibility and support for all potential students at the Institute for Justice and Opportunity.

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