Guest Services Representative
19 hours ago
We are seeking a highly skilled Guest Services Representative to join our team at Adventure Mountain at Lake Tahoe. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities:
- Greet and assist guests with a warm and welcoming smile
- Book reservations and coordinate registration with accuracy and efficiency
- Operate a register and/or software system to complete cash and credit card transactions
- Answer phone calls and emails, and deliver messages as needed
- Maintain a positive attitude and provide excellent customer service at all times
Requirements:
- Previous guest services experience preferred
- Excellent customer service skills and a warm, welcoming demeanor
- Strong interpersonal and communication skills, both verbal and written
- Ability to work in a fast-paced environment and multitask with ease
About Aramark:
Aramark is a leading provider of food and facilities services to businesses, institutions, and events. We are committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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