Director of Business Operations

7 days ago


Denver, Colorado, United States Havenly Full time
About the Role

We are seeking a highly experienced and strategic leader to join our team as Vice President of Operations. As a key member of our leadership team, you will play a pivotal role in driving business growth and operational excellence across our multi-faceted business.

Key Responsibilities
  • Strategic Planning: Develop and execute the operational strategy that aligns with the company's growth objectives.
  • Team Leadership: Recruit, develop, and manage a high-performing operations team, fostering a culture of excellence and continuous improvement.
  • Margin Optimization: Implement strategies to improve sales margin through gains in operational efficiency.
  • Technology Integration: Implement and oversee the use of operational technology and systems that improve efficiency and cost savings while supporting growth.
  • Risk Management: Evaluate and mitigate risk, taking into account relevant regulations and industry operational standards across retail operations and supply chain.
  • Supply Chain Management: Oversee the end-to-end supply chain, from sourcing suppliers to product delivery, ensuring cost-effectiveness and reliability.
Requirements
  • A minimum of 10 years of experience in e-commerce or retail operations, with at least 6 years in a leadership role.
  • MBA or related Master's degree in a related field preferred.
  • Strong leadership skills with a track record of building and managing high-performing teams.
  • Data-driven and able to dig into analytics to inform business decisions.
  • In-depth knowledge of supply chain management: 3rd party logistics, fulfillment, quality control.
  • Proven experience in driving operational efficiency and cost savings.
  • Exceptional problem-solving and strategic thinking abilities.
  • Adaptable to new situations and able to drive full ownership of your work.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to adapt to a fast-paced and ever-changing e-commerce environment.
  • Knowledge and use of NetSuite or a similar Cloud-based ERP tool preferred.
What We Offer
  • A competitive compensation package, including a targeted salary range of $190K-$225K/year, dependent upon experience, plus annual bonus potential.
  • A comprehensive total rewards package, including generous PTO, volunteer days off, health benefits, 401K, paid parental leave, and fertility benefits.
  • Free design services, furniture discounts, and merchandise credits.


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