Director of Operations
5 days ago
Job Summary:
The Director of Operations at Specialty Dental Brands is responsible for overseeing the operations of our practices, providing leadership and guidance to ensure excellence in patient care and operational efficiency.
Key Responsibilities:
- Oversee offices in the group, ensuring seamless operations and high-quality patient care.
- Provide leadership and guidance to Office Managers and Specialty Teams to achieve operational goals and objectives.
- Manage and review Key Performance Indicators (KPIs) with Office Managers to drive business growth and profitability.
- Build strong partnerships with partner doctors, Office Managers, and Specialty Teams at the office level to drive business success.
- Conduct regular meetings with Office Managers and Specialty Teams to review KPIs and strategic initiatives.
- Monitor revenue, collections, and costs to ensure proper management and make data-driven decisions.
- Manage specialty-level Profit and Loss statements to drive growth and profitability.
- Recruit, hire, develop, and retain talent through training, coaching, and setting expectations.
- Execute operational best practices, including compliance with established internal policies, OSHA, HIPAA, and other regulations.
- Identify opportunities and challenges within the regions and create action plans for process improvements.
Requirements:
- Bachelor's Degree.
- Minimum of five (5) years of management experience in multi-unit industries.
- Proficient in Microsoft Office.
- Strong skills in fostering working relationships.
- Ability to travel within assigned regions.
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