Care Coordinator

5 days ago


SaintBrieuc, Bretagne, United States HCAOA Full time
Job Summary

We are seeking a highly skilled Care Coordinator to join our team at Homewatch CareGivers. As a Care Coordinator, you will be responsible for scheduling and coordinating all personal and companion care services for our clients. This is a full-time position that requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Answer incoming calls in a professional and knowledgeable manner
  • Communicate with clients and employees regarding scheduling and care
  • Ensure qualified staff are based on competency and availability to provide quality care in accordance with client's plan of care
  • Receive and communicate client concerns and incidents to supervisor as necessary
  • Follow up with customer service to new and old clients and their family to ensure client needs are being met
  • Perform quality assurance visits to client's home when necessary
  • Work a rotating schedule with other office staff, including weeknights and weekends
Requirements
  • High school diploma or equivalent required
  • 2 years of experience in home health care, customer service, and Microsoft Office required
  • Experience with database entry software required
  • Strong written and verbal communication skills
  • Computer literacy and adaptability
  • Ability to work independently and as part of a team
Compensation

$40,000.00 - $55,000.00 per year

About Us

Homewatch CareGivers is a premier provider of in-home care services for people of all ages. We believe that exceptional training means a more rewarding experience for our caregivers and better care for our clients. Our care philosophy is based on finding innovative ways to empower clients and help them feel engaged and respected.

We offer a comprehensive training platform, Homewatch CareGivers University, to give our caregivers the tools and resources they need to succeed. Our team is dedicated to providing exceptional care and support to our clients and their families.



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