Field Service Engineer

1 week ago

Rochester, New York, United States Hobart Service Full time
Field Service Engineer
  • Full-time
  • FLSA Status: Non-Exempt

Company Overview

Hobart Service, a subsidiary of Illinois Tool Works, has been a reliable provider of Commercial Food Equipment Service Solutions for over 125 years. With a workforce of more than 1,700 dedicated professionals across the nation, we pride ourselves on our commitment to exceptional customer service and community engagement, embodying the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.
Position Overview

Are you skilled in mechanical and electrical systems? Do you have a passion for delivering top-notch service solutions to clients? As a Field Service Engineer, you will play a crucial role in maintaining our reputation as the leading provider of commercial food equipment services.
  • Your responsibilities will include troubleshooting, diagnosing, repairing, and maintaining a diverse range of commercial food equipment, such as cooking appliances, food preparation tools, dishwashers, wrapping machines, baking equipment, and refrigeration units.
  • You will operate independently, starting your day from home and visiting various customer locations with minimal supervision.
  • Meeting or exceeding weekly productivity and customer satisfaction targets while ensuring high-quality service will be essential to your role.


Qualifications

Essential Skills and Experience:
  • A high school diploma or GED is required, along with 2-4 years of relevant mechanical or electrical experience.
  • A valid Driver's License is necessary, as you will be required to drive for extended periods.
  • Willingness to work overtime and be on-call as needed is expected.
  • Attendance at our comprehensive training sessions at our corporate headquarters is mandatory.

Physical Requirements & Work Environment


The physical demands and environmental conditions described are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.


Physical Requirements

In this role, you may:
  • Lift weights up to 75 lbs with or without assistance.
  • Climb ladders up to 10 ft in height.
  • Occasionally access roofs using extension ladders or fixed ladders exceeding 20 feet.
  • Engage in extensive walking, covering 3-5 miles daily.
  • Drive for extended periods, typically 5-6 hours a day.
  • Kneel, squat, bend, push, and pull as necessary.
  • Work in various environments, including tight and confined spaces.
  • Operate motor vehicles and heavy equipment.
  • Utilize machinery and power tools effectively.

Work Environment
  • Work will take place in both office settings and customer facilities, including commercial kitchens.
  • Exposure to varying conditions such as noise, heat, cold, and potentially slippery or dirty environments may occur.
  • Travel may be required up to 50% of the time.

Work Hours
  • Standard business hours with the possibility of occasional extended hours.
  • Flexibility in scheduling is necessary to meet urgent deadlines.
  • Extended hours may include evenings and weekends.
  • Normal working hours may include early mornings, evenings, and weekends.

Why Choose Hobart Service?
  • Competitive compensation package.
  • Comprehensive insurance options with affordable premiums.
  • Paid time off and holidays.
  • 401K plan with company matching contributions.
  • Extensive training opportunities, both on-the-job and in formal settings.
  • Company-provided service vehicle, uniforms, and safety gear.
  • A strong commitment to safety in the workplace.

Hobart Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are dedicated to maintaining a healthy and safe work environment for all employees. To uphold this commitment, Hobart Service is a tobacco-free workplace and enforces a drug-free policy.

If you are a qualified individual with a disability and require assistance with the online application process, please contact Human Resources for support. No other inquiries will be addressed.


ITW is an equal opportunity employer, valuing diverse perspectives and experiences, and fostering a workplace where everyone can thrive and achieve their full potential.


As an equal employment opportunity employer, ITW is committed to fair treatment for all employees throughout the hiring process and beyond.


All qualified applicants will be considered for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable laws.

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