Technical Field Support Specialist
1 week ago
Welcome to Your Next Opportunity
Position: Field Service Technician
Company Overview: At IQVIA MedTech Commercial Field Solutions, we are dedicated to advancing healthcare through innovative solutions in a fast-paced and challenging environment.
Role Overview: As a Field Service Technician, you will play a crucial role in the deployment of software enhancements and upgrades for Patient Monitors utilized in various clinical settings.
Key Responsibilities:
- Execute and document software updates for Patient Monitors.
- Perform routine system evaluations and maintain logs post-installation.
- Oversee inventory of customer-specific parts and tools.
- This is a Per-Diem position requiring local, regional, and national travel.
- Weekly hours will be determined based on operational needs.
Qualifications:
- Strong skills in troubleshooting electronic, mechanical, and electromechanical systems.
- Experience in a military or technical support role is advantageous.
- A+ certification is beneficial.
- Background in healthcare, engineering, biomedical services, maintenance, customer support, or IT is preferred.
- Exceptional communication and customer service skills are essential.
- A valid driver's license and personal vehicle are required for work-related travel (reimbursement for travel time and mileage is provided).
- Physical capability to lift up to 70 lbs and perform necessary physical tasks.
- Ability to meet vendor credentialing requirements, including proof of vaccination status.
Compensation Package: Competitive hourly rate ranging from $27.00 to $30.00, based on qualifications and experience. Eligible for annual bonuses, sales incentives, and stock options. Comprehensive benefits package includes healthcare, retirement plans, paid time off, and more.
About IQVIA: IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector. We are committed to pushing the boundaries of human and data science for a healthier future. For more information, please visit our website.
We uphold equal employment opportunities for all individuals, including veterans and candidates with disabilities.
Due to operational protocols, specific COVID-19 vaccination status is required for all IQVIA employees.
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