Front Office Coordinator

1 week ago


Rockford, Illinois, United States Catalyst Career Group Full time
Job Title: Front Office Assistant

Job Summary:

The Front Office Assistant plays a vital role in providing exceptional customer service to patients, families, and their support systems. This individual is the face of the office and is responsible for creating a patient-first environment through their interactions.

Key Responsibilities:

  • Perform a variety of reception and clerical duties in a medical practice front office, adhering to department guidelines for scheduling and registration.
  • Work collaboratively with patients, providers, office staff, and insurance companies to ensure patient needs are met.
  • Communicate with insurance companies to determine patient benefits, complete prior-authorizations, and handle incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.

Requirements:

  • Education: High school or GED equivalent
  • Customer service experience
  • Typing, filing, telephone skills
  • Basic Microsoft application proficiency
  • Excellent customer service skills

Benefits:

  • Medical, dental, and vision insurance
  • Flexible spending account
  • 401(k)
  • Life insurance

How to Apply:

Pre-register online at https://catalystcareergroup.com/event/rockford-diversity-job-fair/ to attend the Rockford Job Fair on Friday, October 25, 2024, from 10:00 AM to 12:30 PM at the Radisson Hotel & Conference Center Rockford.



  • Rockford, Illinois, United States Nexstar Broadcasting Full time

    {"Job Title": "Front Desk Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nexstar Broadcasting. As a key member of our front office, you will be responsible for providing exceptional customer service, managing office communications, and performing various administrative...


  • Rockford, Illinois, United States Meadow Creek Dental Care Full time

    About Meadow Creek Dental CareMeadow Creek Dental Care is a unique dental practice that serves the community with exceptional care and compassion. As a Business Assistant, you will be part of a team that thrives on collaboration, communication, and community.Job SummaryWe are seeking a highly motivated and organized Business Assistant to join our front...


  • Rockford, Illinois, United States Affordable Dentures & Implants Full time

    About the RoleWe are seeking a highly organized and detail-oriented Dental Front Office Assistant to join our team at Affordable Dentures & Implants. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our clinic.Key ResponsibilitiesManage patient flow and maintain a professional lobby environmentAnswer...

  • Office Coordinator

    2 weeks ago


    Rockford, Illinois, United States Homes Now Full time

    Job Title: Receptionist in Rental OfficeWe are seeking a highly organized and detail-oriented Receptionist to join our team at Homes Now. As a key member of our office staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a positive and professional work environment.Key...


  • Rockford, Illinois, United States Smile Brands Group Inc. Full time

    Job Title: Patient Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc. in Rockford, IL. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key...


  • Rockford, Illinois, United States Smile Brands Group Inc. Full time

    Job Title: Patient Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc. in Rockford, IL. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key...

  • Probation Officer

    4 weeks ago


    Rockford, Illinois, United States Illinois Northern Probation Office Full time

    Job SummaryWe are seeking a highly skilled and dedicated Probation Officer to join our team at the Illinois Northern Probation Office. As a Probation Officer, you will play a critical role in ensuring public safety and providing support to individuals on probation.Key ResponsibilitiesConduct regular meetings with probationers to monitor their progress and...


  • Rockford, Illinois, United States Red Roof Full time

    **Unlock Your Potential as a Front Desk Rep at Red Roof****Job Summary**We're seeking a charismatic and detail-oriented Front Desk Rep to join our team at Red Roof. As a key member of our front office, you'll be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing top-notch customer service.**Key...


  • Rockford, Illinois, United States Red Roof Full time

    Front Desk Rep - Part-TimeJob Category : Inns - Hourly Requisition Number : FRONT002896 Showing 1 location Job Details Description We're looking for a friendly and approachable Front Desk Rep to join our team at Red Roof. As a Front Desk Rep, you'll be the first point of contact for our guests, providing a warm welcome and ensuring their stay with us is...

  • Front Desk Associate

    1 month ago


    Rockford, Illinois, United States SupplyCore Full time

    Job Summary:As a Front Desk Associate at SupplyCore, you will be responsible for providing exceptional customer service and ensuring the safe and secure delivery of mail and packages to our tenants. You will be the first point of contact for visitors and employees, providing a warm and welcoming experience.Key Responsibilities:Customer Service: Greet and...


  • Rockford, Illinois, United States Red Roof Full time

    **Welcome to Red Roof!****Job Summary**We are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay.**Key Responsibilities**Welcome and check-in...


  • Rockford, Illinois, United States INTEGRATIVE MEDICAL ASSOCIATES OF R Full time

    Job OpportunityWe are seeking a highly organized and detail-oriented Front Desk/Receptionist to support our team at INTEGRATIVE MEDICAL ASSOCIATES OF R. The ideal candidate will provide exceptional customer service, manage administrative tasks, and maintain a positive and professional demeanor.Key ResponsibilitiesAnswer and direct incoming phone calls to the...


  • Rockford, Illinois, United States Hilton Garden Inn Rockford Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Rockford. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage room...


  • Rockford, Illinois, United States Hilton Garden Inn Rockford Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Rockford. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage room...


  • Rockford, Illinois, United States Hilton Garden Inn Rockford Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Rockford.Key Responsibilities:Manage room bookings, respond to guest inquiries, and provide exceptional customer service.Ensure accurate and up-to-date guest account information.Welcoming guests, checking...


  • Rockford, Illinois, United States Hilton Garden Inn Rockford Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Rockford. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage room...


  • Rockford, Illinois, United States Jason's Deli Full time

    Delivery Driver Opportunity at Jason's DeliWe are seeking a reliable and customer-focused Delivery Driver to join our team at Jason's Deli. As a key member of our front-of-house staff, you will be responsible for ensuring the timely and accurate delivery of catering orders to our valued customers.Key Responsibilities:Deliver catering orders to customers in a...


  • Rockford, Illinois, United States Hilton Garden Inn Rockford Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Rockford. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Manage room...


  • Rockford, Illinois, United States OSF HealthCare Full time

    Job SummaryWe are seeking a highly skilled Medical Office Assistant to join our team at OSF HealthCare. As a Medical Office Assistant, you will play a vital role in providing clinical and administrative support to our healthcare team.Key ResponsibilitiesPerform clinical and administrative duties consistent with Medical Assistant program education, training,...

  • Front Desk Associate

    4 weeks ago


    Rockford, Illinois, United States Rosecrance Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Clerk. In this role, you will be responsible for maintaining a well-organized office environment, providing exceptional customer service, and supporting the clinical staff with administrative tasks.Key ResponsibilitiesAnswer and direct phone...