Customer Service Registrar

1 week ago


Reston, Virginia, United States Reston Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Registrar to join our team at Reston Hospital Center. As a key member of our revenue cycle management team, you will be responsible for timely and accurate patient registration, ensuring seamless interactions with patients and their families.

Key Responsibilities
  • Interview patients to obtain all necessary account information, verifying insurance coverage and calculating patient liability amounts.
  • Provide exceptional customer service, ensuring patient satisfaction and loyalty.
  • Verify all insurance and obtain pre-certification/authorization, ensuring compliance with regulatory requirements.
  • Process patient charts accurately and efficiently, meeting productivity standards.
  • Assign insurance plans accurately, ensuring correct billing and reimbursement.
Requirements
  • 1 year of related experience preferred, with proficiency in Microsoft Office applications.
  • Demonstrated ability to work in a fast-paced environment, with excellent communication and interpersonal skills.
About Us

Reston Hospital Center is part of the nation's leading provider of healthcare services, HCA Healthcare. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer education assistance, colleague recognition programs, and time away from work programs.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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