Customer Service Representative

4 days ago


Reston, Virginia, United States APR Consulting Full time

{"h1": "Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Responsibilities:

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide accurate and timely information to customers regarding their accounts and services
* Resolve customer complaints and concerns in a fair and efficient manner
* Collaborate with internal teams to resolve customer issues and improve customer satisfaction
* Meet or exceed customer satisfaction targets

Requirements:

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
* Bilingual skills a plus

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity"}



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