Patient Services Coordinator

2 weeks ago

Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

Job Type:
Full-time

Position Overview:
Iowa Orthopedic Center is in search of a Patient Experience Specialist to enhance our front office operations. This role is pivotal in ensuring a smooth check-in and check-out process while maintaining a welcoming environment for all visitors. The front desk team plays a crucial role in facilitating communication across the clinic and collaborating with various departments. We are looking for a friendly and approachable individual who is passionate about improving patient experiences. Our front desk team is essential to our reputation for excellence in patient care.

Why Iowa Orthopedic Center?

  • Reputable Establishment: A physician-owned orthopedic clinic and surgery center committed to delivering outstanding medical services to the community.
  • Advanced Facilities: Work in a modern environment equipped with the latest medical technologies.
  • Collaborative Culture: Be part of a supportive team dedicated to enhancing patient care.
  • Career Development: Opportunities for professional growth and continuous education.
Responsibilities:

  • Open the reception area promptly and oversee lobby activities.
  • Greet on-site visitors, ascertain their purpose, and notify the appropriate personnel.
  • Manage incoming calls, schedule appointments, and assist patients and visitors.
  • Adapt to changes in front desk procedures with a positive attitude.
  • Prepare patient records by reviewing and updating necessary information.
  • Assist patients with technology for check-in and personal information updates.
  • Input and update data in the clinic's management system as required.
  • Check-in patients by verifying demographic and insurance details, and collecting payments.
  • Facilitate payment arrangements by coordinating with financial counselors.
  • Check-out patients by processing payments and scheduling follow-up appointments.
  • Ensure accurate daily financial reconciliation.
  • Perform front office tasks efficiently and assist with additional duties as needed.
Qualifications:

  • Basic knowledge of health insurance is essential.
  • Previous experience in a medical office is preferred.
  • Ability to perform basic calculations accurately.
  • Respond to interdepartmental requests promptly and courteously.
  • Demonstrate decision-making skills and follow through on tasks.
  • Adapt to new responsibilities with a positive mindset.
  • Excellent communication skills are required.
Physical Requirements:

  • Ability to communicate clearly and accurately.
  • Capable of standing or walking for extended periods.
  • Lift up to 25 pounds and perform physical tasks as needed.
  • Proficient in using a computer for extended periods.
  • Ability to assist patients with mobility needs.

  • Patient Care Coordinator

    1 week ago

    Des Moines, Iowa, United States UnityPoint Health Full time

    About the RoleUnityPoint Health is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our care coordination team, you will play a vital role in ensuring seamless transitions of care for our patients.Key ResponsibilitiesCare CoordinationScreen and assess adult medical surgical in-patient and observation patients to identify...

  • Patient Services Representative

    2 weeks ago

    Des Moines, Iowa, United States Broadlawns Medical Center Full time

    Broadlawns Medical Center - Patient Access Specialist (PRN)Location: Des Moines, IowaAt Broadlawns Medical Center, we pride ourselves on providing comprehensive healthcare services, including an acute care hospital, specialized clinics, urgent care, and emergency services. Our facilities also encompass laboratory services, radiology, dental care, and both...

  • Social Services Coordinator

    1 week ago

    Des Moines, Iowa, United States UnityPoint Health Full time

    Join Our Team as a Social Services CoordinatorAt UnityPoint Health, we are looking for a dedicated Social Services Coordinator to become an integral part of our interdisciplinary team. This role is essential in delivering professional social work expertise that enhances patient and family access to healthcare while addressing the psychosocial factors that...

  • Care Coordination Patient Care Supervisor

    2 weeks ago

    Des Moines, Iowa, United States Trinity Health Full time

    Employment Type: Full timeShift: Day Shift Overview: The Patient Care Manager for Care Coordination plays a pivotal role in leading the Care Management Department, ensuring alignment with the core values and mission of Trinity Health. This position is responsible for the strategic planning, organization, and evaluation of Case Management and Social Work...

  • Community Living Services Coordinator

    2 weeks ago

    Des Moines, Iowa, United States Lutheran Services in Iowa Full time

    Position OverviewIf you are passionate about enhancing the lives of individuals with disabilities, Lutheran Services in Iowa is seeking a dedicated professional to take on the role of Service Coordinator. This full-time position is essential in managing our Hourly Supported Living Community (SCL) program.Key ResponsibilitiesThe Service Coordinator will be...

  • Community Living Services Coordinator

    2 weeks ago

    Des Moines, Iowa, United States Lutheran Services in Iowa Full time

    Position OverviewIf you are passionate about making a meaningful difference in the lives of individuals with disabilities, this role is an excellent opportunity for you. Lutheran Services in Iowa is seeking a dedicated and enthusiastic full-time Service Coordinator to manage our Hourly Supported Living Community (SCL) program.This position will be...

  • Client Services Coordinator

    2 days ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    About Iowa Orthopaedic Center PCIowa Orthopaedic Center PC is a leading provider of comprehensive orthopedic care, dedicated to delivering exceptional medical services to our patients. Our team of fellowship-trained and board-certified physicians is committed to providing the highest quality care possible.Job SummaryWe are seeking a highly organized and...

  • Patient Care Director

    3 days ago

    Des Moines, Iowa, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking a highly skilled Patient Care Manager - Care Coordination to lead our Care Management Department. As a key member of our team, you will be responsible for planning, coordinating, and evaluating Case Management/Social Work Services to ensure the successful achievement of our healthcare goals.Key ResponsibilitiesProvide...

  • Service Coordinator

    3 days ago

    Des Moines, Iowa, United States Lutheran Services in Iowa Full time

    About the RoleLutheran Services in Iowa is seeking a dedicated and energetic Service Coordinator to oversee our Hourly Supported Community Living (SCL) program. This position will be responsible for coordinating and supervising all Hourly SCL services and activities in designated regions.Key ResponsibilitiesCoordinate and supervise all Hourly SCL services...

  • Oncology Clinic Patient Access Coordinator

    2 weeks ago

    Des Moines, Iowa, United States Broadlawns Medical Center Full time

    Position Overview:The Patient Access Representative role is integral to the Oncology Department, providing essential administrative support and ensuring smooth operations within the clinic. About Broadlawns Medical Center:Broadlawns Medical Center is a comprehensive healthcare facility that encompasses an acute care hospital, various primary and specialty...

  • Central Scheduling Coordinator

    6 days ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Central Scheduling Coordinator to join our team at Iowa Orthopaedic Center PC. As a key member of our patient access team, you will be responsible for scheduling appointments, managing patient flow, and providing exceptional customer service to our patients and their families.Key...

  • Patient Intake Coordinator

    2 weeks ago

    Des Moines, Iowa, United States Accel Research Sites Full time

    Position Title: Intake Specialist (Front Desk)Department: OperationsEmployment Type: Full TimeLocation: Accel Research SitesReporting To: Kristin FerrignoCompany Overview:Accel Research Sites is a dynamic clinical research organization with a broad network across multiple states, specializing in various therapeutic areas including vaccine development,...

  • Patient Access Coordinator I

    2 weeks ago

    West Des Moines, Iowa, United States Trinity Health Full time

    Employment Type: Full timeShift:Position Overview: The Patient Access Coordinator is responsible for executing both outpatient and inpatient registration processes, which include financial clearance activities. This role involves collecting patient financial responsibility payments and delivering essential information to patients, families, and healthcare...

  • Client Services Coordinator

    3 days ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    About the Role:This position is responsible for scheduling and coordinating outpatient testing procedures accurately and in a timely manner while providing outstanding customer service. As a key member of the Iowa Orthopaedic Center PC team, you will assist case managers and adjusters in a timely, courteous, and compassionate manner.Key...

  • Guest Services Coordinator

    1 week ago

    Des Moines, Iowa, United States Spare Time Entertainment Full time

    Guest Services CoordinatorJob Category: Food and BeverageRequisition Number: HOSTH001680Job OverviewAs a Guest Services Coordinator, you will play a vital role in enhancing the overall dining experience for our guests. Your responsibilities will include:Providing accurate information regarding reservations, venue hours, and services offered.Promoting...

  • Service Coordination Specialist

    1 week ago

    Des Moines, Iowa, United States Vibrant Homecare Full time

    Become a Key Player in Our Dynamic OrganizationAt Vibrant Homecare, we pride ourselves on delivering EXCEPTIONAL SERVICE to those who need it most.Employee Benefits:Standard working hours from 8:00 AM to 5:00 PM with NO WEEKENDS or ON CALL dutiesOptions for Health Insurance401K Plan with COMPANY MATCHPaid Time Off (PTO)A Casual, Supportive, and Enjoyable...

  • Service Coordination Specialist

    2 weeks ago

    Des Moines, Iowa, United States Vibrant Homecare Full time

    Become a Vital Part of Our CommunityAt Vibrant Homecare, we pride ourselves on delivering EXCEPTIONAL SERVICE to those who require assistance.What We Offer:Standard working hours from 8:00 AM to 5:00 PM with NO WEEKENDS or ON CALL dutiesComprehensive Health Insurance Options401K Plan with COMPANY MATCHPaid Time Off (PTO)A Relaxed, Enjoyable, and Supportive...

  • Refugee Services Coordinator

    5 days ago

    Des Moines, Iowa, United States International Rescue Committee Full time

    Job Summary:The International Rescue Committee (IRC) is seeking a highly skilled and compassionate ICM Caseworker to join our team. As a key member of our refugee services team, you will play a critical role in addressing the complex needs of vulnerable refugee populations.Key Responsibilities:Conduct intake assessments and develop individualized service...

  • Service Coordination Specialist

    1 week ago

    Des Moines, Iowa, United States Vibrant Homecare Full time

    About Vibrant HomecareAt Vibrant Homecare, we pride ourselves on creating a supportive and enjoyable work environment while delivering EXCEPTIONAL SERVICE to our clients.Employee Benefits:Standard working hours from 8:00 AM to 5:00 PM with no weekend or on-call dutiesComprehensive Health Insurance Plans401K Plan with COMPANY MATCHINGPaid Time Off...

  • Service Coordination Specialist

    2 weeks ago

    Des Moines, Iowa, United States Vibrant Homecare Full time

    About Vibrant HomecareAt Vibrant Homecare, we pride ourselves on creating a supportive and enjoyable work environment while delivering exceptional services to our clients.What We Offer:Consistent working hours from 8:00 AM to 5:00 PM, with no weekend or on-call dutiesComprehensive health insurance options401K plan with company matchingPaid time off (PTO)A...