Central Scheduling Coordinator

6 days ago


Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time
Job Summary

We are seeking a highly organized and detail-oriented Central Scheduling Coordinator to join our team at Iowa Orthopaedic Center PC. As a key member of our patient access team, you will be responsible for scheduling appointments, managing patient flow, and providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Schedule appointments and manage patient flow to ensure efficient use of physician time
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Manage patient records and maintain accurate and up-to-date information
  • Collaborate with healthcare providers and staff to ensure seamless patient care
  • Provide exceptional customer service and respond to patient concerns in a timely and professional manner
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in a healthcare setting, preferably in a scheduling or patient access role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in electronic medical records systems
Working Conditions

The physical demands of this role include sitting for extended periods, using a computer terminal, and communicating with patients and staff via phone and in person.



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