Resort Front Desk Agent
3 weeks ago
We are seeking a skilled Member Accommodations Agent to join our team at Fisher Island Club. This is a full-time position with a competitive salary, depending on experience. The successful candidate will have experience in hotel front desk operations and excellent customer service skills.
Key Responsibilities:
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Requirements:
• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
Benefits:
• Competitive salary, depending on experience
• Medical, dental, vision, a 401(k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals
• Opportunity to work in a luxurious resort environment with breathtaking views
• Chance to develop your skills and advance your career in hospitality
Estimated salary: $70,000 per year.
-
Front Desk Operations Manager
3 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeFront Desk Operations Manager - Luxury ResortSalary Range: $80,000 - $100,000 per annumAbout the Role:We are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Opal Grand Resort. As a key member of our front office management team, you will be responsible for ensuring that all aspects of the front desk operation run...
-
Front Desk Representative
3 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeOpal Grand Resort is currently seeking a highly organized and customer-focused Front Desk Agent to join our team. The estimated salary for this role is $45,000 - $55,000 per year.Job DescriptionThis position involves providing exceptional service to guests upon arrival, handling check-ins and check-outs, administering front desk services, and ensuring that...
-
Front Desk Agent Supervisor
4 weeks ago
Miami Beach, Florida, United States Davidson Hospitality Group Full timeThe Front Desk Agent Supervisor plays a crucial role in maintaining the highest level of customer satisfaction and ensuring seamless hotel operations. As a key member of our front desk team, you will oversee daily front desk activities, manage staff, and handle guest inquiries and concerns.**Job Description:**We are looking for a highly organized and...
-
Front Desk Representative
3 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeOpal Grand ResortJob DescriptionWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Opal Grand Resort. As part of the initial guest experience, you will be responsible for making lasting first impressions, starting with a warm welcome.The ideal candidate will have excellent people skills, patience, and the ability to...
-
Front Desk Supervisor
3 weeks ago
Miami, Florida, United States Trump Miami Resort Management LLC Full timeJob SummaryWe are looking for a motivated and organized Front Desk Supervisor to oversee the day-to-day operations of our front office. The successful candidate will have excellent communication skills, a keen eye for detail, and the ability to work well under pressure.ResponsibilitiesManage front desk operations, including check-in/check-out procedures,...
-
Hotel Front Desk Agent
3 weeks ago
Daytona Beach, Florida, United States Premier Resorts Management Inc Full timeJob SummaryWe are seeking an experienced and professional Front Desk Guest Services Agent to join our team at Premier Resorts Management Inc in Daytona Beach, Florida. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest check-ins and check-outs efficiently, and ensuring seamless...
-
Resort Hospitality Specialist
2 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeJoin Our Team at Opal Grand ResortFront Desk Agent RoleWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional customer service, ensuring a seamless guest experience.The ideal candidate will have excellent communication skills, the...
-
Luxury Resort Front Office Executive
3 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeJob Title: Luxury Resort Front Office ExecutiveSalary Range: $70,000 - $90,000 per annumAbout the Role:We are seeking a highly skilled and experienced Luxury Resort Front Office Executive to join our team at Opal Grand Resort. As a key member of our front office management team, you will be responsible for ensuring that all aspects of the front desk...
-
Hotel Front Desk Operations Manager
4 weeks ago
Miami, Florida, United States Trump Miami Resort Management LLC Full timeJob OverviewThe Hotel Front Desk Operations Manager role at Trump Miami Resort Management LLC is an exciting opportunity for a highly skilled and experienced professional to join our team. As a key member of the hotel's front office department, you will be responsible for ensuring seamless guest experiences from check-in to check-out.This role involves...
-
Front Desk Liaison
4 weeks ago
Miami, Florida, United States Luis Gonzalez - State Farm Agent Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Liaison to join our team at Luis Gonzalez - State Farm Agent. This is a dynamic role that requires strong interpersonal skills, excellent communication abilities, and a welcoming demeanor.The ideal candidate will have previous experience in a receptionist or customer service role and be...
-
Front Desk Associate
4 weeks ago
Miami Beach, Florida, United States AccorHotel Full timeCompany Overview">We are a leading hospitality company that prides itself on delivering exceptional experiences to our guests. Our team is dedicated to providing personalized service, attention to detail, and a warm welcome to all who stay with us.">Job Description">We are seeking a skilled Front Desk Agent to join our team at SLS South Beach in Miami. As a...
-
Guest Services Agent Supervisor
4 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeAre you passionate about delivering world-class service? Do you thrive in a dynamic, high-energy environment? We're looking for a motivated Front Desk Agent to lead the way in providing exceptional guest experiences at the Opal Grand Resort.Key Responsibilities:Manage front desk operations, ensuring efficient and effective guest interactions Liaise with...
-
Hotel Front Desk Assistant
4 weeks ago
North Miami Beach, Florida, United States Newport Beachside Hotel & Resort Full timeJob Description:Newport Beachside Hotel & Resort is seeking a highly skilled Night Auditor to join our team. The successful candidate will be responsible for processing guest payments, maintaining accurate records, and conducting night audits to ensure the integrity of guest accounts.Responsibilities:Perform front desk duties, including guest check-ins and...
-
Front Desk Agent
3 weeks ago
Vero Beach, Florida, United States Pax Properties Full timePurpose: As a Front Desk Agent at Pax Hotels in Vero Beach, FL, you will play a crucial role in delivering exceptional customer experiences for our guests. Your responsibilities will include checking-in and checking-out guests, managing guest registration, room assignments, and special requests. You will also resolve any guest complaints or concerns with...
-
Front Desk Representative
3 weeks ago
Miami Beach, Florida, United States The Gale South Beach Full timeJob OverviewThe Gale South Beach, Curio Collection by Hilton is seeking a highly motivated and detail-oriented Front Desk Agent to join our team. This role is responsible for ensuring seamless guest experiences, handling daily operations, and maintaining the hotel's high standards.Salary and BenefitsWe offer a competitive salary range of $25,000 - $35,000...
-
Front Desk Operations Coordinator
2 weeks ago
Miami Beach, Florida, United States Think Hospitality Full timeThink Hospitality seeks a skilled Front Desk Agent to join our team. This role is perfect for those who enjoy delivering exceptional customer service and working in a fast-paced environment.">Job DescriptionThe Front Desk Agent will be responsible for managing the front office, including registering new guests, assigning rooms, and handling departures and...
-
Front Desk Associate
29 minutes ago
Miami, Florida, United States JW Marriott Miami Full timeJob OverviewWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Miami. This is an exciting opportunity to work in a luxurious hotel environment where you can develop your career and make a real difference to our guests' experiences.As a Front Desk Agent, you will be the first point of contact for our guests, and...
-
Front Desk Hospitality Specialist
4 weeks ago
Miami Beach, Florida, United States Davidson Hospitality Group Full timeHospitality Professional Wanted!We are looking for a skilled Front Desk Agent to join our team at Davidson Hospitality Group. As a member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our guests.About the Job:You will be the first point of contact for our guests, so it's essential...
-
Front Desk Associate
3 weeks ago
Hallandale Beach, Florida, United States Yamelys Santana - State Farm Agent Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Yamelys Santana - State Farm Agent.Responsibilities:Greet clients warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and...
-
Resort Operations Manager
3 weeks ago
Delray Beach, Florida, United States Opal Grand Resort Full timeJob Title: Resort Operations ManagerAbout the Role:The Resort Operations Manager is responsible for overseeing the front desk, associates and bell staff to ensure a seamless guest experience.Key Responsibilities:Evaluate guest satisfaction levels and monitor trends for continuous improvement.Ensure all guests are treated efficiently and courteously, with...