Resort Hospitality Specialist

5 days ago


Delray Beach, Florida, United States Opal Grand Resort Full time
Join Our Team at Opal Grand ResortFront Desk Agent Role

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional customer service, ensuring a seamless guest experience.

The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for providing outstanding service. You will work closely with other departments to ensure that all guest needs are met.

Key Responsibilities:

  • Greeting guests upon arrival and making them feel welcome
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties

Qualifications:

  • High school diploma or GED
  • Previous customer service experience
  • Exceptional interpersonal skills
  • Excellent written and verbal communication
  • Time management and organizational skills

Compensation Package: Estimated salary range $42,000 - $52,000 per year (dependent on location), plus benefits including health insurance, dental insurance, vision insurance, life insurance, 401(k) plan, short-term disability, complimentary associate parking, complimentary meal for every shift worked, 25% discount in resort outlets, hotel discounts with OPL, friends and family discount, and more.



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