Administrative Director

1 day ago

Boulder, Colorado, United States AQ Property Solutions Full time
About the Role

AQ Property Solutions LLC is a family-owned and operated company with over 50 years of experience in the water and landscape industry. We offer a wide range of services and pride ourselves on our exceptional customer service, which has led to superior customer retention.

We are seeking an energetic and professional individual who is comfortable wearing multiple hats. The ideal candidate will be able to handle a variety of administrative and executive support tasks, work independently with minimal supervision, and possess excellent organizational and communication skills.

Key Responsibilities
  1. Liaison and Scheduling: Act as the liaison between the owner, personal assistant, and staff, organizing and scheduling meetings and appointments, and drafting and maintaining office policies and procedures as needed.
  2. Vendor and Customer Management: Manage relationships with vendors, service providers, and customers, ensuring timely payment of invoices.
  3. Contract and Negotiation Management: Manage contracts and negotiate prices with office vendors, service providers, and office lease.
  4. Operational Efficiency: Identify and implement systems to increase efficiency within the office and operations, and work within the current CRM system to train internal staff to utilize it to its full capacity.
  5. Office Services Management: Manage office services by ensuring organized office operations and procedures, controlled correspondences, designed filing systems, reviewed and approved supply requisitions, and properly assigned and monitored clerical functions.
  6. Staff Management: Allocate tasks and assignments to staff members, monitor their performance, and provide coaching and guidance as needed.
  7. Personal Assistant Management: Assign and monitor personal assistants' responsibilities and tasks among office staff.
  8. Performance Evaluation and Improvement: Ensure top performance of office staff by providing adequate coaching, guidance, and training, and remain updated on software and technical and professional knowledge.
  9. Financial Management: Prepare annual budget for the office, plan expenditures, analyze variances, and carry out necessary corrections.
  10. Staff Performance Evaluation and Recruitment: Evaluate and manage staff performance, recruit and select office staff, organize orientation and training, coach, mentor, and discipline office staff as needed.
  11. Filing Systems and Record Keeping: Design and implement filing systems, including HR and payroll, and ensure filing systems are maintained and current.
  12. Office Supplies and Inventory Management: Monitor and maintain office supplies and inventory, review and approve office supply acquisitions.
  13. Customer Inquiries and Complaints: Handle customer inquiries and complaints.
  14. Internal Staff Relations and Safety: Manage internal staff relations and maintain a safe and secure working environment.
  15. General Support: Provide general support to visitors, clients, and staff.
  16. Employee Benefits: Identify, recommend, and present employee benefits packages for consideration and implementation.
Requirements

We are looking for an individual with a minimum of 5 years of administrative experience, preferably with several years of office management experience. This is a highly independent position that requires someone who knows how to run the administrative side of a business.

Benefits

We offer a great work environment, paid time off, and other benefits, including healthcare and other company benefits, which will be implemented in the coming year.

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