Business Development Associate
3 weeks ago
We are seeking a skilled Client Relations Associate to join our Client Relations and Customer Service Team. This role is ideal for individuals who are passionate about building strong relationships, providing excellent customer service, and working in a team environment.
Key Responsibilities:
- Develop and maintain long-term business relationships with clients
- Analyze and resolve client issues and concerns
- Maintain open communication between clients, consumers, and our Client Relations Team
- Utilize product knowledge to upsell products and services as needed, and support the sales team in new client acquisitions
- Provide personalized purchasing experiences and exceptional customer service to clients
- Coordinate with sales team to ensure order processing and installation dates are set
- Document client information, verify purchase orders, and submit all necessary details to Senior Client Relations Associates
- Collaborate with fellow Client Relations Associates, Customer Service, and Sales team members to meet sales targets
The Ideal Candidate:
- High School Diploma or equivalent certification required
- Bachelor's Degree in Business Administration, Communications, Marketing, or related fields preferred
- 1-3 years of experience in Client Relations, Customer Service, Hospitality, Sales, or related fields preferred
- Strong people skills and passion for building relationships
- A charismatic and personable demeanor that inspires teamwork and collaboration
- Results-driven and self-motivated to improve interpersonal skills
- Active listening and empathy for client concerns
- Solution-oriented and proactive in resolving unexpected challenges
Estimated Salary: $62,500 per year
Location: Our office location offers a great balance of work and play, with easy access to public transportation and amenities.
About Us: Maverick Marketing values its partnered clients and shares their vision of growth. Our success is due to our dedicated Client Relations and Customer Service Team. We're looking to extend our Client Relations and Customer Service Team to support our clients' upcoming expansion.
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